Gedore Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.gedore.com/de-de/
Phone: 4921915960
Email: [email protected]
Go to company website
Address and phone
| Contacts | |
| Head Office: | +4921915960 |
| Service Team: | +492191596960 |
| Factory Outlet: | +492191596591 |
| General inquiries: | [email protected] |
| Technical support: | [email protected] |
| Service team: | [email protected] |
| Torque solutions: | [email protected] |
| Country: | Germany |
| Key conclusions from reviews: | Customers consistently praise the durability and high material quality of Gedore’s professional-grade hand tools, often noting their longevity and reliability in heavy-duty industrial or workshop environments. Some users express dissatisfaction with the brand's warranty fulfillment and customer support responsiveness, particularly regarding the replacement of defective items. Additionally, feedback indicates a clear distinction between the premium, Europe-manufactured blue line and the entry-level, outsourced Gedore Red series, with some customers suggesting that the latter does not consistently meet the high quality standards of the main brand. |
| Social networks: | Facebook, Instagram, Youtube, Linkedin |
| Legal name: | GEDORE Werkzeugfabrik GmbH & Co. KG |
| Link to vacancies: | https://www.gedore.com/de-de/gedore-karriere |
| Awards and certifications: |
|
| Company policies: | Datenschutzbestimmungen, Agb und aeb |
| Discounts and promotions: |
|
| Delivery cost: | No delivery; |
| Promotion names: |
|
| Google Business Profile: | Google Maps |
| Media mentions: | machinery.co.uk, industrialnews.co.uk |
Working time
| Working hours | |
| Monday: | 07:30 - 16:30 |
| Tuesday: | 07:30 - 16:30 |
| Wednesday: | 07:30 - 16:30 |
| Thursday: | 07:30 - 16:30 |
| Friday: | 07:30 - 15:00 |
| Saturday: | CLOSED |
| Sunday: | CLOSED |
Feedback form
Fill out the form
Complaints and suggestions form
Write a complaint
About the company
| Description: | GEDORE Werkzeugfabrik GmbH & Co. KG is a German tool manufacturing enterprise that has been operating with a century of forging competence. The corporation distributes its technical products and hardware assortments globally through distinct brand divisions, including GEDORE Premium, GEDORE red, and OCHSENKOPF. Its manufacturing catalog spans specialized tool categories such as high-torque cordless screwdrivers, torque wrenches, workshop organization equipment, automotive repair tools, and forestry implements. The company's corporate service infrastructure provides specialized B2B procurement networks, trade product training, calibrated torque testing systems, and automated foam liner configurations. |
| Categories: |
|
| News: | Gedore has introduced a new generation of torque wrenches featuring enhanced ergonomic grips and updated calibration mechanisms. The company has expanded its range of specialized automotive tools, specifically targeting the maintenance requirements of electric and hybrid vehicle battery systems. A new logistics center has been established to improve the efficiency of product distribution across European markets. The organization continues to focus on its modular workshop furniture systems with the addition of customizable storage components. Furthermore, Gedore has released technical updates for its digital documentation portal, allowing for easier access to product schematics and safety manuals for professional users. |
How quickly did you manage to contact support?
Couldn't get through!
31
1-3 minutes
11
5-10 minutes
6
About ratings and reviews
Ratings are based on recent reviews from people in your region
Device type