ManoMano Italia Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.manomano.it
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Email: [email protected]
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Address and phone
| Data Protection Officer: | [email protected] |
| Merchant services: | [email protected] |
| Security team: | [email protected] |
| Reviews on external sites: | Trustpilot:4.0 |
| Country: | Italy |
| Key conclusions from reviews: | Customers appreciate the site's reliability, wide product selection, and competitive pricing, with many noting efficient purchase processes and positive experiences with delivery speed and packaging. Conversely, negative feedback frequently highlights issues with incorrect or damaged products, unhelpful customer support when resolving disputes, and difficulties securing timely refunds or returns. Suggestions for improvement include enhancing oversight of third-party vendors, improving communication regarding delivery delays, and ensuring more consistent adherence to consumer rights and warranty regulations. |
| Social networks: | Linkedin, Facebook, Instagram, Youtube |
| Legal name: | Colibri SAS |
| Address: | 52 Bayen Street, Paris, 75017, France |
| Price comparison: |
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| Company policies: | Politica per la protezione dei data personali 34, Imposta i miei cookies 35, Condizioni generali duso 33 |
| Discounts and promotions: |
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| Delivery cost: | Delivery available: cost not specified |
Working time
| Not specified |
Feedback form
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Complaints and suggestions form
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About the company
| Description: | ManoMano Italia is the digital marketplace platform operated in Italy by the French parent company Colibri SAS, which was founded in 2013 by Philippe de Chanville and Christian Raisson. The e-commerce platform connects third-party sellers with consumers, providing a catalog across product categories including gardening, tools, home furnishing, plumbing, and building materials. Operating across European countries including France, Italy, Spain, Germany, and the United Kingdom, the corporate network utilizes logistics infrastructure to manage and distribute products for independent merchants. |
| Capital amount: | 88.370,88€ |
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