Universitätsklinikum Erlangen Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.uk-erlangen.de/

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Address and phone

Contacts
Central Operator:+499131850
Cancer Counseling and Second Opinion:+498008510085
Poison Control Center:+498919240
Email
International Patient Office:[email protected]
Press Office:[email protected]
Data Integration Centre:[email protected]
Personnel Matters:[email protected]
Webmaster:[email protected]
International Patient Coordinator (Polish/Russian):[email protected]
International Patient Coordinator (Russian):[email protected]
International Patient Coordinator (Arabic):[email protected]
Reviews on external sites:Kununu:3.7;Indeed:3.8;Klinikbewertungen.de:3.1;Google Reviews:4.1
Country:Germany
Key conclusions from reviews:
Patients frequently express satisfaction with the high level of medical expertise and the successful outcomes of specialized treatments. Common complaints involve long waiting times in the emergency department and challenges with the parking situation around the facility. Suggestions for improvement include optimizing the appointment management system and improving the signposting for easier navigation within the hospital complex.
Social networks:Facebook, Instagram, X, Linkedin, Youtube
Legal name:Universitätsklinikum Erlangen
Address:Maximiliansplatz 2,Erlangen,91054,Germany
Number of employees:10457
Link to vacancies:https://www.karriere.uk-erlangen.de/
Number of stores:120
Awards and certifications:
  • ISO 9001 (TÜV SÜD)
  • ISO 5001 (TÜV SÜD)
  • Newsweek World Best Hospitals Ranking
  • F.A.Z.-Institut Award
  • stern Award
  • Focus Award
Company policies:Data protection, Imprint, Cookies, Hinweise fuer bewerbende

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About the company

Description:Universitätsklinikum Erlangen is a medical institution in Germany that employs 10,457 staff members and operates 1,462 beds. The hospital consists of 120 facilities and maintains a patient satisfaction rate of 95% according to its 2021 quality report. Its clinical services cover various fields including oncology, transplantation coordination, and emergency medicine.
Categories:
  • Respiratory Tract
  • Eyes
  • Imaging / Radiotherapy
  • Surgery
  • Women Health and Birth
  • Brain, Nerves, Muscles
  • Joints and Bones
  • Throat, Nose, Ears, Pharynx, Teeth
  • Skin
  • Heart / Vessels / Blood
  • Immunotherapy
  • Internal Medicine
  • Children
  • Cancer
  • Pain and Psyche
  • Rare Diseases
  • Metabolism / Nutrition / Sport
  • Digestion / Excretion
  • Emergency Medicine
  • Oncology
  • Transplantation Coordination
  • Geriatrics
  • Palliative Medicine
Year of foundation:1815
News:
The University Hospital Erlangen is hosting a patient information event to discuss minimally invasive and robotic-assisted joint replacement procedures. A blue light installation was featured at the hospital ward building to mark the international awareness day for ME/CFS. Medical experts are conducting public lectures on the potential of perioperative immunotherapy as a new treatment standard for advanced head and neck tumors. The hospital published a report detailing a successful emergency intervention for a patient with a life-threatening aortic aneurysm. A specialized informational session for patients and relatives was organized to provide updates on the treatment of systemic sclerosis. Public lectures are also addressing the legal aspects of medical representation and the importance of organ donation across different age groups.

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