UZA Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.uza.be/nl

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Address and phone

Contacts
Contact:+3238213000
Email
General questions:[email protected]
Ombuds service:[email protected]
Patient safety and quality:[email protected]
Clinical Trial Center:[email protected]
Reviews on external sites:Trustpilot:3.2/5
Country:Belgium
Key conclusions from reviews:
Patients highlight the competence and friendliness of certain medical teams, particularly in pediatrics and urology, and appreciate the modern facilities and efficient follow-up care. Conversely, many reviewers express dissatisfaction with long wait times for appointments and emergency services, inconsistent nursing behavior, and confusion regarding administrative procedures and room charges. Some suggestions for improvement include enhancing the speed of appointment scheduling and communication, as well as ensuring more consistent patient care standards across all departments.
Social networks:Facebook, Instagram, Linkedin
Legal name:Universitair Ziekenhuis Antwerpen
Address:Drie Eikenstraat 655, Edegem, 2650, Belgium
Link to vacancies:https://uzajobs.be/
Price comparison:
  • Bottle of drinking water:1.80 EUR
  • Breakfast:8.81 EUR
  • Lunch:17.64 EUR
  • Dinner:13.65 EUR
  • Overnight stay for family member:26.92 EUR
  • Second opinion:188.50 EUR
Awards and certifications:
  • ESMO Designated Centre of Integrated Oncology and Palliative Care
Company policies:Privacybeleid, Cookiebeleid
Google Business Profile:Google Maps
Media mentions:sgs.com, meetingsinternational.com, belgian-research.eu

Working time

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About the company

Description:Universitair Ziekenhuis Antwerpen (UZA) is a university hospital located at Drie Eikenstraat 655 in Edegem, Belgium. The hospital provides specialized medical services through facilities such as the Queen Mathilde Mother and Child Center—which integrates gynecology, pediatrics, and intensive neonatal care—as well as its trauma center, emergency department, and cardiac rehabilitation services. The institution also hosts professional and academic medical activities, including its Orthopedics Explained educational sessions organized in collaboration with the University of Antwerp.
Categories:
  • Gynecology
  • Pediatrics
  • Intensive Neonatal Care
  • Mother and Child Center
  • Trauma Center
  • Cardiac Rehabilitation
  • Orthopedics
  • Emergency Department
News:
The emergency department published an overview of its activities during the previous year. The institution featured a podcast episode with a patient discussing cardiac rehabilitation. Additionally, the Antwerp Trauma Network registered fatbike accidents for a news outlet. The organization also shared a review of the past decade of operations at the UZA Trauma Center.

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