Instituto Valenciano de Oncología Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.ivo.es/

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Address and phone

Contacts
Switchboard:+34961114000
Email
AlcoyRadiotherapyUnit:[email protected]
CuencaRadiotherapyUnit:[email protected]
DataProtectionOfficer:[email protected]
Information:[email protected]
Country:Spain
Key conclusions from reviews:
Patients frequently praise the institution for its high level of medical professionalism, specialized expertise in oncology, and the dedicated care provided by nursing and clinical staff. Some reviewers express frustration with the long wait times for appointments and administrative delays, noting that communication regarding scheduling and treatment documentation can be inconsistent. Suggestions for improvement often emphasize the need for more efficient management of patient flows and better responsiveness to telephone inquiries.
Social networks:Linkedin, Youtube
Legal name:Fundación Instituto Valenciano de Oncología
Address:Carrer del Professor Beltrán Báguena 8, Valencia, 46009, Spain
Awards and certifications:
  • ISO 9001:2015
  • Quality Healthcare (QH) Accreditation
  • EBU Certification
  • National Security Framework (ENS) Certification
Company policies:Aviso legal, Politica de cookies
Google Business Profile:Google Maps
Media mentions:oncodaily.com, oeci.eu

Working time

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Complaints and suggestions form

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About the company

Description:Fundación Instituto Valenciano de Oncología (IVO) is a private non-profit organization established in 1976 and located at Calle Beltrán Báguena 8 in Valencia, Spain. The complex includes hospital structures in Valencia alongside peripheral radiotherapy units located in Alcoy and Cuenca. The center provides medical options organized across specialized tumor committees, diagnostic procedures, clinical trials, and dedicated home hospitalization or palliative care services.
Categories:
  • HOSPITAL COMPLEX
  • Hospital and emergencies
  • Early Diagnosis Units
  • SERVICES and Units
  • Tumor committees
  • Research
  • Teaching
  • Early Cancer Diagnosis
  • In vivo and in vitro diagnosis
  • Disease treatment
  • Palliative care
Year of foundation:1976
News:
The Instituto Valenciano de Oncología received an official distinction in the sanitary field. The organization was also honored with the Trayectoria 2026 Award for its professional path. Additionally, Valencia Plaza presented the institutional Trayectoria Sanitaria award to the medical foundation. The Universidad Católica de Valencia conceded its Gold Medal to the institution to acknowledge its healthcare contributions. Furthermore, the hospital published information highlighting the role of its nursing department in delivering care during each stage of cancer.

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