Centre Hospitalier Lyon Sud Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.chu-lyon.fr/

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Address and phone

Contacts
operator:+33472118088
operator:+33825082569
Email
Medical affairs secretariat:[email protected]
Technical platforms secretariat:[email protected]
Care management secretariat:[email protected]
Innovation department:[email protected]
Medical research department:[email protected]
Quality and patient safety department:[email protected]
Finance and management department:[email protected]
Transformation and performance department:[email protected]
Biomedical engineering department:[email protected]
Clinical investigation center secretariat:[email protected]
Country:France
Key conclusions from reviews:
Patients at the Centre Hospitalier Lyon Sud report mixed experiences, with some highlighting the kindness, attentiveness, and professionalism of medical staff in departments like urology. Conversely, other feedback notes significant frustrations regarding long wait times for consultations, administrative disorganization, and concerns about facility hygiene and post-operative care coordination. Some patients suggest that improved communication regarding required tests and better adherence to stated procedures would enhance the patient experience. Wanderlog і ще 1
Social networks:Facebook, Instagram, Fr, Youtube
Legal name:Hospices Civils de Lyon
Address:165 Chemin du Grand Revoyet, Oullins-Pierre-Bénite, 69310, France
Number of employees:24000
Link to vacancies:https://www.chu-lyon.fr/travailler-aux-hcl
Awards and certifications:
  • HAS Certification
  • ISO 27001 certification
  • NF-S96 900 certification
  • ISO 9001 certification
Company policies:Mentions legales, Protection des donn%C3%A9es personnelles
Google Business Profile:Google Maps
Media mentions:ashpublications.org, esmo.org

Working time

Not specified

Feedback form

Feedback form
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Complaints and suggestions form

Form for complaints and suggestions
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About the company

Description:Hôpital Lyon Sud is a public healthcare facility located in Oullins-Pierre-Bénite, France, and is part of the Hospices Civils de Lyon (HCL) network. The site spans 80 hectares, serves as the primary oncology center for the HCL, and hosts a university campus for 4,000 students. It provides comprehensive care across medical and surgical specialties, including emergency medicine, cardiology, hematology, and geriatrics.
Categories:
  • Ophthalmology
  • French Institute of Myopia
  • Optic Nerve and Glaucoma Institute (INOG)
  • Ophthalmology Emergencies
  • Ophthalmological and Neurovascular Emergencies
  • Neurology
  • Adult Neurosurgery
  • Pediatric Neurosurgery
  • Interventional Neuroradiology
  • Neurovascular
  • Neurovascular Emergencies
  • ENT
  • Hospital Medicine
  • Imaging
  • Internal Pharmacy and Sterilization
  • Anesthesia - Resuscitation
  • Rare Diseases Reference Centers
  • Clinical Research
  • Eye
  • Brain
  • Neurosciences
  • Ear
  • Pediatrics
  • Oral Surgery
  • Rare Diseases
  • Hospital Specialties
News:
The hospital group is currently seeking volunteers to participate in the IMPULSION program for lung cancer screening. A new medical unit has been established to support patient recovery following treatment for blood cancers. Educational initiatives include public information sessions regarding inflammatory bowel diseases and cerebral tumors to improve community health awareness. The organization is promoting the importance of breast milk donations to assist in neonatal care. Additionally, a mobile listening structure has been deployed to provide support for women diagnosed with gynecological cancers.

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