Santé Atlantique (ELSAN) Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://elsan.care

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Address and phone

Contacts
operator:+33240959393
Email
Data Protection Officer:[email protected]
Materniteam:[email protected]
PMA Reception:[email protected]
PMA Secretariat:[email protected]
Addiction service:[email protected]
ENT secretariat:[email protected]
Medical recruitment:[email protected]
Pre-admission:[email protected]
Complaints:[email protected]
Reviews on external sites:Google Reviews:3.5/5
Country:France
Key conclusions from reviews:
Patients at the Santé Atlantique hospital report mixed experiences, with some highlighting the high quality of medical expertise, professional care provided by specialists, and clean, modern facilities. Conversely, other reviews frequently cite frustrations regarding long wait times, administrative difficulties in scheduling appointments, and occasional lapses in communication or empathy from support staff. Suggestions for improvement focus on better coordination between administrative services and improved responsiveness to patient inquiries to reduce overall waiting times.
Social networks:Facebook, Instagram, Linkedin, Tiktok, Youtube
Legal name:Santé Atlantique (ELSAN) https://elsan.care
Address:58 bis rue La Boétie, Paris, 75008, France
Number of employees:28000
Link to vacancies:https://talents.groupe-elsan.com/
Number of stores:212
Awards and certifications:
  • HAS Certification
Company policies:Donnees personnelles, Legal notice
Google Business Profile:Google Maps
Media mentions:voxlog.fr

Working time

Not specified

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About the company

Description:ELSAN is a private hospital operator in France that manages 212 healthcare facilities and centers. The organization employs 28,000 staff members and 7,500 physicians who provide care for 4,900,000 patients annually. Its network facilities facilitate 27,200 births per year.
Categories:
  • Medical Biology
  • Cancers
  • Aesthetic and Reconstructive Surgery
  • Medical Imaging
  • STI STD
  • Heart Diseases
  • Digestive Diseases
  • Lung Diseases
  • Endocrine Diseases
  • Liver Diseases
  • Gynecological Diseases
  • Infant and Genetic Diseases
  • Infectious Diseases
  • Mental Diseases
  • Muscle Diseases
  • Neurological Diseases
  • ENT Diseases
  • Bone and Joint Diseases
  • Skin Diseases
  • Foot Diseases
  • Urinary Diseases
  • Sleep Diseases
  • Vascular Diseases
  • Eye Diseases
  • Maternity
  • General Medicine
  • Bites and Stings
  • Odontology and Dental Surgery
  • Medical Emergencies
News:
The healthcare group provides information regarding access to medical treatment in France for international patients, including specific guidance for individuals with British healthcare coverage. Educational resources are available detailing the functionality of the French health insurance system for foreign nationals. The organization maintains a network of over two hundred private hospitals and health centers across the country. Recent publications include the release of a new issue of the Grand Nancy Cliniques Info newsletter. The group also offers digital resources to assist international patients in coordinating care and navigating the medical landscape in France.

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