Richter+Frenzel Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.richter-frenzel.de/privatkunden
Phone: 4993161080
Email: [email protected]
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Address and phone
| Contacts | |
| Richter+Frenzel GmbH + Co. KG: | +4993161080 |
| General inquiries: | [email protected] |
| Country: | Germany |
| Key conclusions from reviews: | Customers often praise the helpfulness and professional advice provided by staff in store locations. However, some feedback highlights frustrations regarding delivery delays for orders and challenges in the complaint resolution process. Users suggest improvements in the reliability of shipping timelines and more transparent communication when handling technical issues with products. |
| Social networks: | Facebook, Instagram, Youtube |
| Legal name: | Richter+Frenzel GmbH + Co. KG |
| Number of employees: | 4500 |
| Link to vacancies: | https://www.richter-frenzel.de/unternehmen/karriere |
| Number of stores: | 190 |
| Awards and certifications: |
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| Company policies: | Datenschutz, Agb, Cookies |
| Delivery cost: | Delivery available:cost not specified; |
| Google Business Profile: | Google Maps |
| Media mentions: | linde-mh.com, egger.com, start.cargoclix.com, cleaf.it |
Working time
| Not specified |
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About the company
| Description: | Richter+Frenzel is a German wholesale and retail company specializing in sanitary, heating, and air conditioning technology that has been operating for 130 years. The company maintains a domestic network of 190 locations staffed by approximately 4,500 employees. Its physical commerce infrastructure includes around 70 specialized bathroom showrooms alongside digital tools such as a web-based room planner and a professional contractor directory. |
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| Founders: | Emil Richter; Ernst Frenzel |
| News: | The official website of Richter+Frenzel notes the company's recognition as a prize winner of the German Service Prize within the bathroom showroom and wholesaler sector. The enterprise deployed a specialized digital application named the R+F Badplaner to allow consumers to construct realistic three-dimensional visual representations of residential layout concepts. The corporation operates approximately seventy distinct localized showroom storefronts known as BäderStores to physically exhibit diverse product configurations. The wholesale group maintains coordinated logistical networks consisting of regional warehouses and roughly one hundred and ninety operational facilities to manage trade distribution. These broad service options and material resources are structurally designed to integrate individual client consultation with regional expert handicraft partners. |
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