BayWa Baustoffe Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.baywa-baustoffe.de/b2b/de/
Phone: 498992220
Email: NONE
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Address and phone
| Contacts | |
| Headquarters: | +498992220 |
| Customer Support: | +4980040441113 |
| Reviews on external sites: | Trustpilot (baywa-baumarkt.de):2.9;Trustpilot (baywa.de):2.1;Trusted Shops (baywa-baumarkt.de):4.63 |
| Country: | Germany |
| Key conclusions from reviews: | Customers frequently commend the company for the high professional quality of their building materials and the specialized expertise provided by their staff. However, negative feedback highlights recurring frustrations with logistics coordination, particularly concerning delivery delays and inconsistent communication regarding order scheduling. Some users suggest improvements in the transparency of the supply chain process and better responsiveness in project-based customer support. |
| Social networks: | Instagram, Facebook, Whatsapp |
| Legal name: | BayWa AG |
| Link to vacancies: | https://www.baywa.com/jobs-karriere/auf-einen-blick |
| Company policies: | Datenschutz, Agb |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified; |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | diyinternational.com, augsburger-allgemeine.de, frankenpost.de, mainwelle.de |
Working time
| Not specified |
Feedback form
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Complaints and suggestions form
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About the company
| Description: | BayWa Baustoffe is a German business-to-business retail and distribution company specializing in construction materials, machinery, and tools. The company organizes its operational commercial catalog into major product divisions including structural engineering, civil and road construction, interior finishing, drywall, roofing, facades, and timber construction. Its retail platform provides targeted physical and digital infrastructure for professional commercial clients, craftsmen, and regional construction business sectors. |
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| News: | BayWa AG is currently executing a comprehensive restructuring plan to stabilize the company's financial position. The organization has successfully confirmed a restructuring plan through the local court to facilitate long-term realignment. As part of this transformation, the company is implementing capital increases and divestments of certain subsidiaries to reduce bank liabilities. Management remains focused on prioritizing core business segments including agriculture, construction, and energy. Efforts are ongoing to secure and maintain stable financing through agreements with core creditors. The company aims to leverage these measures to emerge from its current financial situation as a more focused and reliable partner for its customers. |
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