GC Gruppe Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.gc-gruppe.de/

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Address and phone

Contacts
Cordes & Graefe KG Holding:+4942120290
GC Wholesale Contor GmbH:+4942120290
Email
General inquiries:[email protected]
Country:Germany
Key conclusions from reviews:
Customers frequently commend the high technical expertise and professional service provided by local partners within the network. However, some feedback points to challenges regarding communication and administrative coordination between different regional locations during complex orders. Suggestions for improvement often focus on standardizing the digital customer experience and enhancing the responsiveness of central support channels.
Social networks:Facebook, Youtube, Instagram
Number of employees:20000
Link to vacancies:https://www.gc-gruppe.de/karriere/karriere
Number of stores:900
Company policies:Privacy, Terms, Cookies
Discounts and promotions:
  • GC Online Plus:a digital platform providing professional partners with procurement tools, product availability checks, and integrated order management
  • GC Service:a comprehensive range of logistical and technical support offerings including on-site construction delivery and specialized trade consulting
  • GC App:a mobile application designed to assist professional partners with product searches, order tracking, and mobile project management
Delivery cost:No delivery;
Google Business Profile:Google Maps
Media mentions:retaildetail.eu

Working time

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Feedback form

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Complaints and suggestions form

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About the company

Description:GC-GRUPPE is a German wholesale network specializing in building services engineering that comprises over 100 independently managed partner companies and more than 920 trade counters across Germany. The organization employs 20,000 highly specialized personnel domestically and operates 270 exhibitions focused on bathroom design solutions. Its digital logistics infrastructure features a wholesale platform cataloging 5,000,000 articles alongside an express delivery system capable of transporting 100,000 items within 24 hours.
Categories:
  • Air conditioning and ventilation
  • Electrical
  • Heating
  • Installation
  • Roofing technology
  • Sanitary

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