Raab Karcher Support Service. How to file a complaint or leave a suggestion?

Data collected by Butterfly-Bot v.0.3.2

Truemagic-coder Bevan Hunt

This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.raabkarcher.de/

Address and phone

Contacts
Technical Support:	+4969668110666
Hamburg Branch:	+49407524970
Kitzscher Branch:	+493420678101
Düsseldorf Branch:	+49211730310
Dresden Branch:	+4935185170
Karlsruhe Branch:	+4972155950
Email
General inquiries:	[email protected]
Dresden branch:	[email protected]
Reviews on external sites:	Trustpilot (raabkarcher-onlineshop.de):1.9;Ausgezeichnet.org:4.40;Google Reviews:4.40
Country:	Germany
Key conclusions from reviews:	Customers frequently praise the professional quality of building materials and the specialized technical expertise provided by staff. However, negative feedback highlights issues with delivery logistics and occasional communication gaps regarding project order status. Users suggest improvements in the reliability of delivery scheduling and better responsiveness from regional customer support teams.
Social networks:	Instagram, Facebook, Youtube
Legal name:	STARK Deutschland GmbH
Link to vacancies:	https://karriere.stark-deutschland.de/
Number of stores:	120
Company policies:	Datapolicy page, Agb page
Discounts and promotions:	Raab Karcher Kundenportal:a digital platform for business customers that allows for real-time order tracking, access to individual price lists, and comprehensive document management Raab Karcher Profi-Service:a suite of professional services including on-site construction delivery, project planning support, and expert technical consulting for construction materials
Delivery cost:	Delivery available:cost not specified;
Promotion names:	Bosch EXPERT
Google Business Profile:	Google Maps
Media mentions:	securitas.com, leadec-services.com, sanha.com

Working time

Not specified

Feedback form

Your nameEmail:Subject of request— Select a topic —Parcel/cargo trackingDelivery/receipt statusPersonal account/Mobile applicationCall a courierSuggestions and wishesOther questionMessageSend

Fill out the form

Complaints and suggestions form

Your nameEmail:Type of complaint— Select complaint type —Damage to cargo/parcelLoss of cargo/parcelQuality of service at the departmentProblem with the courierQuestions about cost/ratesDelivery delayMessage (Detailed description)Submit a complaint

Write a complaint

About the company

Description:

Raab Karcher is a German building materials merchant operating as a subsidiary brand under STARK Deutschland GmbH. The company manages a distribution framework across more than 120 regional physical locations in Germany alongside an official commercial internet platform. Its catalog includes major product lines across building construction, civil engineering, dry lining, roofing, flooring, and landscaping segments. The brand's specialized product architecture features regional trade branch collections, dedicated construction site delivery networks, and individual corporate private labels such as KERMOS, Terralis, RAW, and RAPTOR.

Categories:

Tiles Construction chemistry, tile profiles & accessories Workwear Building supplies & accessories Wood flooring, laminate & vinyl Garden and landscaping Building materials

How quickly did you manage to contact support?

Directions

Show street

Get directions

Similar Companies