AP-HM - Hôpital de la Timone Support Service. How to file a complaint or leave a suggestion?
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Phone: 33491380000
Email: [email protected]
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Address and phone
| Contacts | |
| operator: | +33491380000 |
| operator: | +33491386000 |
| Myaphm support: | [email protected] |
| Data Protection Officer: | [email protected] |
| Gastroenterology secretariat: | [email protected] |
| Gastroenterology complex polyp advice: | [email protected] |
| Pancreas rare diseases center: | [email protected] |
| Digestive polyposis center: | [email protected] |
| Pediatric neuro-metabolism secretariat: | [email protected] |
| Neurophysiology secretariat: | [email protected] |
| Medical affairs secretariat: | [email protected] |
| Country: | France |
| Key conclusions from reviews: | Patients at Hôpital de la Timone report mixed experiences, with some commending the high level of medical competence, expertise of specialists, and the dedication of staff in critical care units. Conversely, other feedback highlights significant frustrations regarding long wait times in the emergency department, challenges in booking appointments, and instances of poor communication from administrative and non-medical staff. Some patients suggest that improvements in organizational efficiency and better responsiveness to patient inquiries would greatly enhance the overall care experience. |
| Legal name: | Assistance Publique – Hôpitaux de Marseille |
| Address: | 264 rue Saint-Pierre, Marseille, 13005, France FINESS: Detail of an establishment |
| Link to vacancies: | https://www.ap-hm.fr/rejoignez-nous |
| Number of stores: | 4 |
| Awards and certifications: |
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| Company policies: | Politique de confidentialite, Internaute, Mentions legales |
| Google Business Profile: | Google Maps |
| Media mentions: | rcf.fr, apnews.com, ksat.com, bmjopen.bmj.com, neuro-marseille.org |
Working time
| Not specified |
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About the company
| Description: | The Hôpital de la Timone, established in 1974 as part of the Assistance Publique - Hôpitaux de Marseille (AP-HM) in France, is the largest hospital in the Provence-Alpes-Côte d'Azur region. It consists of an adult hospital, a children's hospital, and the Timone 2 medico-technical building, with a total capacity of 1,069 beds and places. The facility employs 4,406 non-medical staff and 1,023 physicians to support its medical and surgical operations. |
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| News: | AP-HM - Hôpital de la Timone implemented a cinema initiative to integrate movie screenings within specialized hospital environments. A new MRI machine was installed at the Hôpital de la Conception as part of a technology upgrade. The institution inaugurated a dedicated family room within a secure hospital unit. An internal logistics team was structured to improve transport operations. Additionally, the network expanded continuous care capabilities in psychiatry through recovery-oriented psychosocial rehabilitation. |
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