Würth Deutschland Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.wuerth.de/

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Address and phone

Contacts
Service Hotline:+497940152400
Product and Application Consultation:+497940152552
Headquarters:+497940150
Email
[email protected]
Country:Germany
Key conclusions from reviews:
Customers frequently praise the high quality of tools and fasteners as well as the efficiency of the delivery process for professional orders. Conversely, some reviews highlight dissatisfaction with the complexity of the online ordering platform and occasional difficulties reaching customer support. Users have suggested improvements such as simplifying the navigation of the digital shop and providing more direct communication regarding order status updates.
Social networks:Facebook, Instagram, Youtube, Tiktok, Linkedin
Legal name:Adolf Würth GmbH & Co. KG
Address:Reinhold-Würth-Straße 12-17, Künzelsau-Gaisbach, 74653, Deutschland
Link to vacancies:https://www.wuerth.de/web/de/awkg/karriere/karriere.php
Awards and certifications:
  • DIN EN ISO 9001
  • DIN EN ISO 14001
  • DIN EN ISO 50001
  • DIN EN ISO 45001
  • DIN EN ISO/IEC 17025
  • DIN EN 1090-1-2
  • DIN EN 1090-1-3
  • EcoVadis Gold
  • Authorised Economic Operators (AEO)
Company policies:Datenschutz, Agb
Discounts and promotions:
  • ORSY system:a modular storage and inventory management solution for workshops that automates the replenishment of consumables
  • Würth App:a mobile digital tool providing product catalogs, order tracking, and scan-to-order functionality for professional customers
  • Würth Online-Shop:an e-commerce platform offering specialized professional procurement features including project lists and individual account management
  • Würth Master Services:a repair and maintenance service for power tools that includes pick-up and replacement equipment options
Delivery cost:Delivery available:9,90 EUR; WÜRTH
Promotion names:
  • Weekend Deals
Media mentions:news.sap.com

Working time

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About the company

Description:Adolf Würth GmbH & Co. KG is a German manufacturing and retail company specializing in assembly and fastening materials for commercial, craft, and industrial sectors. The company provides business-to-business sales and support infrastructure, utilizing digital procurement solutions, electronic ERP-system integrations, and an operational network of local branches. Its fulfillment logistics feature a 60-minute in-store collection framework for electronic orders, scheduled recurring automated shipments, and a specialized master machinery maintenance department.
Categories:
  • Advertising materials
  • Agriculture and gardening
  • Anchors
  • Automotive parts
  • Brazing, soldering and welding
  • Building supplies
  • Direct fastening
  • Electrical installation
  • Fasteners
  • Fire protection
  • Hand tools
  • Hoses, couplings, hose clamps
  • Hydraulic, pneumatic, drive components
  • Machining
  • Measuring
  • Metal fittings
  • ORSY system
  • Plumbing and HVAC
  • Power tools
  • Safety and workwear
  • Technical chemicals
  • Technical rubber and engineering plastic products
  • Traffic and construction site safety
  • Vehicle interior equipment and acc.
  • Work equipment
Founders:Adolf Würth
News:
Würth Deutschland continues to expand its professional product range with new technical solutions for various industrial applications. The company recently released updated cleaning products designed specifically for air conditioning systems to improve hygiene and energy efficiency. Furthermore, innovation in furniture technology remains a focus with the introduction of new drawer systems. Würth Deutschland maintains its commitment to sustainable development through its ongoing transformation into a circular company. Representatives of the organization recently participated in international technology events to discuss strategic business developments and industrial trends.

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