Globus Baumarkt Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.globus-baumarkt.de/
Phone: 496898515880
Email: [email protected]
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Address and phone
| Contacts | |
| Online Shop Service Center: | +496898515880 |
| Central Administration: | +4968985150 |
| Press Contact: | +4968985153370 |
| General inquiries: | [email protected] |
| Online Shop: | [email protected] |
| Media and public relations: | [email protected] Globus Baumarkt |
| Reviews on external sites: | Trustpilot (globus-baumarkt.de):4.2;Trusted Shops:4.63 Trustpilot |
| Country: | Germany |
| Key conclusions from reviews: | Customers frequently praise the helpfulness and professional attitude of in-store staff and often express satisfaction with the broad product selection available. However, negative feedback frequently highlights issues with delivery reliability for online orders, including delayed shipments and complications during the return process. Some customers suggest improvements in communication regarding order tracking and increased consistency in customer service response times for online inquiries. |
| Social networks: | Facebook, Instagram, Pinterest, Youtube, Tiktok |
| Legal name: | Globus Fachmärkte GmbH & Co. KG |
| Link to vacancies: | https://www.globus-baumarkt.de/info/karriere/ |
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| Company policies: | Datenschutz, Agb, Rueckgabe umtausch |
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| Delivery cost: | Delivery available:4,99 EUR; Einfach-Sparsam.de |
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| Google Business Profile: | Google Maps |
| Media mentions: | diyinternational.com, diyinternational.com, still.de |
Working time
| Not specified |
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About the company
| Description: | Globus Baumarkt is a German retail company that operates home improvement and DIY stores alongside an official online shop. The platform categorizes its available inventory into major product divisions including tools and hardware, building materials, gardening, plumbing and heating, electrical supplies, pet supplies, and kitchens. The company's customer service infrastructure includes a machine rental system, an automated 24-hour gas cylinder station, an integrated installment financing model, and an extended 12-month return policy for unused products. |
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| News: | Globus Baumarkt is currently restructuring its senior management team. Paulo Kadilar has been appointed as the new spokesman for the management board. Joachim Hoffmann is joining the board to oversee the company's purchasing division. The retail chain has also announced plans for a new location in Bielefeld. Additionally, the company was recognized as a top company by the platform kununu for the fifth consecutive time. Furthermore, Globus Baumarkt is supporting the Special Olympics National Games as a partner for the Saarland region. |
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