BAUHAUS Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.bauhaus.info/
Phone: 062139051000
Email: [email protected]
Go to company website
Address and phone
| Contacts | |
| Contact Center: | 0621 3905 1000 |
| Customer Service: | [email protected] |
| Reviews on external sites: | Trustpilot (bauhaus.info):2.8;Trustpilot (bauhaus.dk):4.6;Trustpilot (nl.bauhaus):2.1 |
| Country: | Germany |
| Key conclusions from reviews: | Customers frequently praise the broad product assortment and availability of home improvement goods. Conversely, reviews highlight significant frustration with delivery delays, missing items in shipments, and difficulties regarding the return process for online orders. Negative feedback also mentions inconsistent levels of staff availability and unprofessional conduct from in-store employees, with some customers suggesting better coordination and responsiveness in customer support. Mapy.com і ще 1 |
| Social networks: | Facebook, Twitter |
| Legal name: | BAUHAUS E-Business Gesellschaft für Bau- und Hausbedarf mbH & Co. KG |
| Address: | Gutenbergstraße 21, Mannheim, 68167, Germany |
| Link to vacancies: | https://jobs.bauhaus.info/ |
| Price comparison: |
|
| Company policies: | Privacy policy, Terms and conditions, Guarantee policy |
| Discounts and promotions: |
|
| Delivery cost: | Delivery available:cost not specified; |
| Promotion names: |
|
| Google Business Profile: | Google Maps |
Working time
| Not specified |
Feedback form
Fill out the form
Complaints and suggestions form
Write a complaint
About the company
| Description: | BAUHAUS is a major European retail company specializing in workshop, building, and gardening products through its specialized departments and online shop. The company organizes its product range into distinct business segments, including regional corporate centers, drive-in arenas for building materials, and specialized garden centers. Its retail portfolio spans multiple product categories such as tools, hardware, electrical components, flooring, plumbing, and automotive accessories. |
| Categories: |
|
| Year of foundation: | 1960 |
| Founders: | Heinz Georg Baus |
| News: | The official website of BAUHAUS reports the expansion of its round-the-clock gas cylinder automated service to additional company locations. In partnership with the Schutzgemeinschaft Deutscher Wald, the enterprise completed a regional environmental initiative by planting over 4,600 trees across six distinct cities. These specialized urban forestry projects were successfully established on the Bergedorf campus as well as in Leipzig, Bonn, and Mannheim-Schönau to support local biodiversity. Concurrently, the company introduced its seasonal spring campaign, which officially centers on a long-term fixed-price quality guarantee for its product assortment. |
How quickly did you manage to contact support?
Couldn't get through!
31
1-3 minutes
11
5-10 minutes
6
About ratings and reviews
Ratings are based on recent reviews from people in your region
Device type