Hagebau Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.hagebau.de/
Phone: 4940600235500
Email: [email protected]
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Address and phone
| Contacts | |
| Call us: | +49 40-600 235 500 |
| Customer Service: | [email protected] |
| General inquiries: | [email protected] |
| Media and public relations: | [email protected] |
| Reviews on external sites: | Trustpilot (hagebau.de):2.1;Google Reviews:4.1 |
| Country: | Germany |
| Key conclusions from reviews: | Customers frequently praise the company for its broad assortment of home improvement products and the professional quality of its building materials. However, negative feedback highlights recurring frustrations with delivery delays, difficulties in coordinating online orders with local store inventory, and occasional challenges reaching customer support. Some users suggest improvements regarding the transparency of shipping timelines and better communication between online services and regional partners. |
| Social networks: | Facebook, Instagram, Youtube, Whatsapp |
| Link to vacancies: | https://hagebau.com/karriere |
| Price comparison: |
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| Company policies: | Datenschutz, Agb, Retoure |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:4,95 EUR; |
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| Media mentions: | zi-online.info, prnewswire.com |
Working time
| Not specified |
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About the company
| Description: | Hagebau is a German home improvement and DIY retail store operator with an online platform. The platform categorizes its available product lines into segments such as automotive and two-wheelers, building and renovation, garding, tools and machinery, and home living. Its operational customer features include an electronic reservation system with a four-hour in-store collection window, a regional store finder tool, and a specialized customer discount card program. |
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| News: | The official online store of Hagebau coordinates a dedicated digital registration campaign where customers secure a welcome discount voucher by subscribing to the corporate newsletter. This digital subscription service is systematically linked with an interactive promotional lottery drawing managed on the company's central network. Concurrently, the retail group has deployed a targeted mobile device coupon that structures a specified monetary discount on designated variations of Xyladecor wood protection glaze items. Customers utilizing the official hagebau Partner-Card receive an immediate three percent discount on qualified merchandise transactions across broad home and garden categories. Additionally, the platform operates a specialized local equipment rental system alongside standard electrical appliance and consumer battery recycling programs. |
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