Brico io Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.bricoio.it/it/it/brit/

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Email
Privacy:[email protected]
Certified electronic mail:[email protected]
Data Protection Officer:[email protected]
Country:Italy
Key conclusions from reviews:
Customers report significant dissatisfaction with Brico io, frequently citing unresponsive customer service, difficulties with order fulfillment, and issues regarding damaged or non-functional products. While negative feedback highlights problems with deliveries and the inability to process returns or refunds effectively, some customers praise the availability and professional assistance provided by staff at specific store locations. Suggestions for improvement center on enhancing the reliability of online order tracking and increasing the competence and responsiveness of the support team.
Social networks:Facebook, Instagram
Legal name:Brico Io S.p.A.
Address:Viale Famagosta 75, Milan, 20142, Italy
Link to vacancies:https://lavoro.bricoio.it/
Price comparison:
  • Electric barbecue:19.99 EUR
  • Gas stove:24.90 EUR
  • Electric griddle:8.90 EUR
  • Electric tomato scooper:49.99 EUR
  • Resin shoe cabinet:35.90 EUR
  • Post box:9.90 EUR
Discounts and promotions:
  • Brico io CARD:a free loyalty card that allows customers to accumulate points with purchases, access dedicated discounts, and receive exclusive promotional offers
  • Coop Member Discount:a 10% discount on purchases every Wednesday for Coop members who possess a registered Brico io CARD associated with their Coop membership
Delivery cost:Delivery available:cost not specified
Media mentions:ilcentro.it, distribuzionemoderna.info, diyandgarden.com, touchpoint.news

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About the company

Description:Brico io S.p.A. is an Italian retail company specializing in home improvement, DIY, and gardening products. Headquartered in Milan, Lombardy, the company was incorporated as a Joint-Stock Company and manages a commercial infrastructure that has grown to over 110 stores across Italy. The business operates both directly owned and affiliated retail locations, distributing a catalog of thousands of technical, maintenance, and home décor items.

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