Penny Markt Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.penny.de/
Phone: 4922120199959
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +4922120199959 |
| Customer Service: | [email protected] |
| Imprint: | [email protected] |
| Data Protection: | [email protected] |
| Press: | [email protected] |
| Newsletter: | [email protected] |
| Reviews on external sites: | Trustpilot:1.2;Google Play Store:4.6;Apple App Store:4.8 |
| Country: | Germany |
| Key conclusions from reviews: | Customers value Penny Markt for its competitive pricing, frequent weekly discounts, and the user-friendly nature of its mobile rewards app. However, many reviewers express dissatisfaction with long wait times at checkouts, inconsistent product availability on shelves, and perceived unfriendliness from store personnel. Suggestions for improvement include increasing the number of active cashiers during peak hours and maintaining better cleanliness within the store aisles. |
| Social networks: | Facebook, Instagram, Youtube, Tiktok, Pinterest |
| Legal name: | Penny-Markt GmbH |
| Address: | Domstrasse 20, Cologne, 50668, Germany |
| Number of employees: | 31000 |
| Number of vacancies: | 58 |
| Link to vacancies: | https://karriere.penny.de/ |
| Price comparison: |
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| Number of stores: | 2100 |
| Awards and certifications: |
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| Company policies: | Datenschutz, Agb, Cookies, Impressum |
| Discounts and promotions: |
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| Delivery cost: | No delivery |
| Promotion names: |
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| Credit: | No |
| Google Business Profile: | Google Maps |
| Media mentions: | theguardian.com, reuters.com, esmmagazine.com, retaildetail.eu, thegrocer.co.uk |
Working time
| Not specified |
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About the company
| Description: | Penny Markt was established in 1973. It operates approximately 2,100 stores in Germany with approximately 30,000 employees. Penny Markt is part of the REWE Group and also operates in Austria, Italy, Czech Republic, Hungary, and Romania. |
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| Year of foundation: | 1973 |
| News: | Penny Markt has officially expanded its selection of vegan and vegetarian products under its private-label brand to meet rising consumer demand. The company is actively implementing a nationwide strategy to reduce plastic packaging and increase the use of recycled materials across its product range. A new initiative focuses on supporting regional agriculture by increasing the proportion of locally sourced fruits and vegetables in all branches. The retailer has introduced an updated mobile application feature that integrates digital discount coupons and loyalty rewards for a more efficient shopping experience. Strategic investments are being made into energy-efficient store renovations, including the installation of modern cooling systems and LED lighting. These measures are part of the company's commitment to sustainability and the optimization of its discount retail operations. |
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