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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.eroski.es/

Phone: 34944943444

Email: [email protected]

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Address and phone

Contacts
Customer Service:	+34 944 943 444
Online Supermarket:	+34 944 943 444
EROSKI Club:	+34 944 943 444
Email
Customer Service:	[email protected]
Data Protection:	[email protected]
Press Office:	[email protected]
Reviews on external sites:	Trustpilot:1.3;Glassdoor:3.0;Indeed:3.9
Country:	Spain
Key conclusions from reviews:	Customers frequently praise Eroski's personalized savings vouchers, digital coupons, and the convenience of their store locator and shopping list features. Common complaints involve technical errors and crashes in the mobile application, slow website performance, and instances of receiving damaged or poor-quality fresh produce. Suggested improvements include resolving app stability issues, enhancing the online order tracking system, and ensuring better product quality control.
Social networks:	Facebook, X, Instagram, Youtube, Tiktok, Linkedin
Legal name:	Eroski S. Coop.
Address:	Barrio San Agustín, s/n, Elorrio (Vizcaya),48230, Spain
Number of employees:	27300
Link to vacancies:	https://corporativo.eroski.es/trabaja-con-nosotros/
Number of stores:	1500
Awards and certifications:	Welfair Animal Welfare AENOR Animal Welfare Certificate MSC Chain of Custody Certification ASC Chain of Custody Certification GlobalG.A.P. Certification ISO 14001 Environmental Management EMAS Registration UNE-EN ISO 50001 Energy Management Top Employer Spain 2024
Company policies:	Politica de privacidad, Condiciones de uso, Politica de cookies, Condiciones de compra
Discounts and promotions:	EROSKI club:provides exclusive benefits including personalized discounts, special promotions, and access to exclusive events EROSKI gold card:subscription service offering greater discounts and higher savings compared to the standard club card Travel Club points:loyalty tool allowing members to earn and redeem points for gifts or travel through a partner network EROSKI app:digital tool for managing savings vouchers, participating in promotional games, and accessing a digital card EROSKI payment card:credit card that offers cash back on purchases made outside of EROSKI and options to defer or split payments
Delivery cost:	Delivery available:3.95 EUR
Promotion names:	Hipermercado EROSKI EROSKI center EROSKI city Promotions Personalized savings vouchers Marketplace Exclusive offers Personalized savings coupons Telephony promotion Fuel promotion Familias 012 plan Newsletter
Google Business Profile:	Google Maps
Media mentions:	esmmagazine.com, retaildetail.eu, esmmagazine.com, hortidaily.com, just-food.com

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About the company

Description:	Eroski is a Spanish distribution cooperative founded in 1969 with headquarters in Elorrio, Biscay. As of 2023, the group operates more than 1,500 stores, including hypermarkets, supermarkets, and diversified businesses like travel agencies and pharmacies. The company reported a turnover of 5.729 billion euros for the 2023 fiscal year and employs approximately 27,000 workers across Spain.
Categories:	Olives and pickles Fish preserves Vegetable an fruit preserves Mixed nuts, crisps and snacks Milk, milkshakes and juice and vegetal drinks Pulses, rice and pasta Butter, cream and spreads Ready meals Dairy desserts Dietary products Organic products Sauces and spices Yogurts Rest Cured meats and cured sausages Cold cuts and cooked meats Fruit Eggs Iberian cold cuts Seafood Bread and cakes Fish Electronics Appliances Toys Insurance
Year of foundation:	1969
News:	EROSKI reports a positive financial result with gross sales driven by growth in food sales. The cooperative successfully completed a new senior secured bond offering to manage existing debt. Funds from this issuance are allocated to the early redemption of subordinated obligations and senior secured bonds. A technology transformation program is being implemented with an investment exceeding 100 million euros. This plan focuses on artificial intelligence and robotization to enhance decision-making and commercial processes. You can read the full news at Eroski.