Carrefour Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.carrefour.be/
Phone: 3280091011
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +3280091011 |
| Headquarters: | +3227292111 |
| Customer Service: | [email protected] |
| Privacy: | [email protected] |
| Press: | [email protected] |
| Reviews on external sites: | Trustpilot:1.6; App Store:4.4; Indeed:3.8 |
| Country: | Belgium |
| Key conclusions from reviews: | Customers appreciate Carrefour Belgium for its extensive product variety, fresh produce, and convenient locations with ample parking. However, feedback highlights concerns regarding higher-than-average pricing and inconsistent customer service, including reports of unfriendly staff and slow checkout speeds. To improve, reviewers suggest increasing staffing to enhance service efficiency and maintaining cleaner surroundings. |
| Social networks: | Facebook, Instagram, Linkedin, Youtube, Pinterest |
| Legal name: | Carrefour Belgium SA |
| Address: | Avenue des Olympiades 20, Evere, 1140, Belgium |
| Number of vacancies: | 62 |
| Link to vacancies: | https://belgiumjobs.carrefour.eu/ |
| Price comparison: |
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| Number of stores: | 700 |
| Awards and certifications: |
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| Company policies: | Privacy, Conditions generales de vente, Cookies, Mentions legales |
| Discounts and promotions: |
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| Delivery cost: | 7.00 EUR |
| Promotion names: |
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| Credit: | Yes |
| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, belganewsagency.eu, finance.yahoo.com, ecommercenews.eu, reuters.com |
Working time
| Not specified |
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Complaints and suggestions form
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About the company
| Description: | Carrefour Belgium is a food retailer that operates more than 700 stores across Belgium as of 2024. The company provides services through three main formats, including Hypermarket Carrefour, Carrefour Market, and Carrefour Express. It offers online shopping with home delivery and collection points for a catalog containing approximately 10,000 products. |
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| Year of foundation: | 1958 |
| Founders: | Marcel Fournier; Deni Defforey; Jacques Defforey |
| News: | Carrefour Belgium has established a strategic direction focused on dynamic asset management and improved operational performance. The retailer reached an agreement with social partners to open integrated hypermarkets and supermarkets on Sunday mornings. This agreement includes employee support measures, such as increased meal voucher values and extended work contracts. Management has confirmed a commitment to maintaining a presence in the country and investing in the store network. The company reported a recovery in annual turnover and market share gains for hypermarkets. These efforts align with a broader, group-level strategy to accelerate growth through digital transformation. |
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