Intermarché Support Service. How to file a complaint or leave a suggestion?

User rating
Share record
Comments0

This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.intermarche.com/

Go to company website

Address and phone

Contacts
Customer Service:+33800008202
Email
loyalty card service:[email protected]
data protection:[email protected]
data protection (HR):[email protected]
business team (APIs):[email protected]
support team (APIs):[email protected]
data protection (Belgium):[email protected]
fuel card support:[email protected]
Reviews on external sites:Trustpilot:1.9;App Store:4.5;Google Play:4.2
Country:France
Key conclusions from reviews:
Customers appreciate the competitive pricing on private-label brands, the freshness of the produce, and the convenience of the drive-up collection service. However, many reviews express frustration with long wait times at checkout, inconsistent product availability in certain stores, and difficulties with the digital loyalty program. Common suggestions for improvement include increasing staff presence during peak hours and improving the user interface of the mobile application.
Social networks:Facebook, Twitter, Instagram
Legal name:ITM ALIMENTAIRE INTERNATIONAL
Address:24 rue Auguste Chabrières, Paris, 75015, France
Number of employees:150000
Number of vacancies:67
Link to vacancies:https://www.carrieres-mousquetaires.com/accueil
Price comparison:
  • Leek: €1.29
  • Organic Banana: €1.39
  • Sauerkraut with Garnish: €15.99
  • Roast Chicken: €8.60
  • Cassoulet: €13.20
  • Salmon Pasta: €3.45
Number of stores:2679
Awards and certifications:
  • Haute Valeur Environnementale (HVE)
  • Agriculture Biologique (AB)
  • Bio Europe (Eurofeuille)
  • Label Rouge
  • Marine Stewardship Council (MSC)
  • Aquaculture Stewardship Council (ASC)
  • Zéro Résidu de Pesticides (ZRP)
  • Pavillon France
Company policies:Donnees personnelles, Conditions generales utilisation, Politique cookies, Mentions legales
Discounts and promotions:
  • Carte de fidélité Intermarché:A free loyalty card that allows customers to accumulate euros in a personal cagnotte by purchasing participating products
  • Avantages Carte:Specific discounts of 5% to 10% on everyday brands and products for loyalty cardholders
  • Communauté Bébé:A specialized program offering a 10% discount on baby food, hygiene, and nursery products for cardholders
  • Communauté Familles Nombreuses:A benefit program providing a 10% discount on a wide selection of daily products for families with three or more children
  • Communauté Petits Budgets:An advantage program offering a 5% discount on all products of the Intermarché brand for eligible low-income cardholders
  • Application Intermarché:A mobile tool used to digitize the loyalty card, track the rewards balance, and activate personalized digital coupons
  • Carte Cadeau Intermarché:A prepaid card that can be loaded with a specific amount and used as a payment method in participating stores
  • Mon avis le rend gratuit:A partner program allowing loyalty cardholders to test products for free in exchange for their opinion
Delivery cost:Delivery available:cost not specified
Promotion names:
  • Le quotidien à prix bas
  • Jusqu'au 1er mars
  • Tous unis contre la vie chère
  • Offres de la semaine
Google Business Profile:Google Maps
Media mentions:clearygottlieb.com, retaildetail.eu, luxherald.com, inrng.com, clearyantitrustwatch.com

Working time

Not specified

Feedback form

Feedback form
Fill out the form

Complaints and suggestions form

Form for complaints and suggestions
Write a complaint

About the company

Description:Intermarché was founded in 1969 as Les Mousquetaires d'Approvisionnement and adopted its current name in 1973. The brand operates approximately 1,860 stores in France and has a presence in Portugal, Belgium, and Poland. As part of Groupement Les Mousquetaires, it manages 56 production units and recorded 39.3 billion euros in turnover including fuel in 2023.
Categories:
  • Organic and Zero Waste
  • Fresh Market
  • Fresh Products
  • Frozen Products
  • Sweet Grocery
  • Savory Grocery
  • Drinks
  • Baby
  • Hygiene and Beauty
  • Maintenance and Home
  • Pet Shop
  • Home and Equipment
  • Games and Leisure
  • Textiles
Year of foundation:1969
Founders:Jean-Pierre Le Roch
Capital amount:117 149 184 €
News:
Intermarché has expanded its strategic partnership with Auchan Retail to transition approximately 300 Auchan supermarkets in France to the Intermarché and Netto banners. This rebranding effort follows a previous joint takeover of several hundred Casino supermarkets and hypermarkets. The company also formed a major joint purchasing group called Aura Retail, which participates in international alliances to increase procurement efficiency. Within the professional cycling sector, the organization confirmed a new merger team sponsorship under the names Lotto-Intermarché and Intermarché-Lotto. Expansion continues internationally with the opening of large-format supermarket units in Portugal to increase local market coverage and employment. New executive appointments have also been finalized, including the addition of a new marketing director to lead commercial transformation initiatives.

How quickly did you manage to contact support?

Couldn't get through!
31
1-3 minutes
11
5-10 minutes
6
Add a comment
Close

About ratings and reviews

Ratings are based on recent reviews from people in your region

Device type

MapView street

Directions

Directions

Show street

Get directions

Similar Companies

France

Ukraine

Germany

Share with friends:

10%
Our site uses cookies.

Privacy and Cookie Policy: This site uses cookies. By continuing to use the site, you agree to their use.