Intermarché Support Service. How to file a complaint or leave a suggestion?

User rating
Share record
Comments0

This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.intermarche.be/

Go to company website

Address and phone

Contacts
Customer Service:+3210471700
Headquarters:+3210471700
Email
Privacy:[email protected]
Reviews on external sites:Trustpilot:2.0; App Store:2.9
Country:Belgium
Key conclusions from reviews:
Customers frequently praise Intermarché Belgium for its diverse selection of fresh products and competitive pricing on regional items. Negative feedback often centers on long wait times at checkout counters and inconsistent cleanliness in specific store locations. Reviewers suggest improving the availability of staff to assist on the floor and updating the digital loyalty application to resolve technical glitches.
Social networks:Facebook, Instagram
Legal name:ITM Belgium SA
Address:Rue du Bosquet 4, Louvain-la-Neuve, 1348, Belgium
Number of employees:862
Number of vacancies:34
Link to vacancies:https://www.intermarche.be/jobs/
Price comparison:
  • Ivoria White chocolate caramelized grated coconut 200 gr: 4.15 EUR
  • Ivoria White chocolate tablet with whole hazelnuts 200 gr: 3.99 EUR
  • Vital log coconut chocolate fondant pistachio 80g: 2.20 EUR
  • Bachman ABC complete nicnac biscuits: 1.80 EUR
  • Haribo Pearl Eggs Easter sweets 300 gr: 2.80 EUR
  • Milka 13 soft milk chocolate Easter eggs 81g: 3.19 EUR
Number of stores:160
Company policies:Politique de confidentialite, Cookies, Mentions legales, Conditions generales de la carte intermarche
Discounts and promotions:
  • Intermarché Loyalty Card:digital or physical card allowing customers to accumulate euros on specific products and benefit from immediate discounts
  • Large Families Program:benefit providing a 5% discount credited to the loyalty card on all Intermarché brand products for families with three or more children
  • Baby Program:benefit offering a 10% discount credited to the loyalty card on all baby department products for parents of children aged zero to two
  • Pet Program:benefit providing a 10% discount credited to the loyalty card on pet food and accessories
  • Intermarché Belgium App:mobile tool used to manage the loyalty card, view digital catalogs, and activate personalized coupons
Promotion names:
  • Promo Intermarché
  • Le dépliant de la semaine
  • Folder van de week
  • Mes promos
  • Promos 100% remboursées
  • Promos Carte
  • 1+1 Gratuit
  • 2+1 Gratuit
  • 2ème à -50%
  • 3ème à -100%

Working time

Not specified

Feedback form

Feedback form
Fill out the form

Complaints and suggestions form

Form for complaints and suggestions
Write a complaint

About the company

Description:Intermarché Belgium operates a network of approximately 160 stores across Belgium as of 2024. The company provides food retail services through independent store owners under the Super and Contact formats. It offers home delivery and drive-through collection services for a range of approximately 15,000 products.
Categories:
  • Fruit & Vegetables
  • Meat & Poultry
  • Fish & Seafood
  • Dairy & Plant-based
  • Bakery & Pastry
  • Frozen
  • Drinks
  • Sweet & Salty Snacks
  • Pantry
  • World Cuisines
  • Bio & Health
  • Baby
  • Beauty & Hygiene
  • Maintenance & Household
  • Pet Shop
  • Home & Leisure
Year of foundation:1969
Founders:Jean-Pierre Le Roch
News:
Intermarché has expanded its retail presence in Belgium through the acquisition of more than eighty stores from the former Mestdagh group. This transaction has doubled the market share of the company in the Walloon region and significantly increased its annual sales. Management recently appointed a new chairman of the board to oversee integration projects and improve operational profitability. Despite this growth, some franchise members have expressed concerns regarding logistical difficulties and decreasing margins. The company continues to invest in upgrading the former Mestdagh store network to match its established quality standards. Intermarché remains a prominent supporter of professional cycling as the title sponsor of a Belgian team.

How quickly did you manage to contact support?

Couldn't get through!
31
1-3 minutes
11
5-10 minutes
6
Add a comment
Close

About ratings and reviews

Ratings are based on recent reviews from people in your region

Device type

MapView street

Directions

Directions

Show street

Get directions

Similar Companies

Belgium

Ukraine

Germany

France

Share with friends:

10%
Our site uses cookies.

Privacy and Cookie Policy: This site uses cookies. By continuing to use the site, you agree to their use.