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Phone: 3280095713

Email: [email protected]

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Address and phone

Contacts
Customer Service:	+3280095713
Headquarters:	+3224122111
Email
Customer Service:	[email protected]
Privacy Office:	[email protected]
Press:	[email protected]
Reviews on external sites:	Trustpilot:1.6; App Store:4.4; Google Play Store:3.4; Yelp:3.1
Country:	Belgium
Key conclusions from reviews:	Customers appreciate the wide variety of products, including fresh produce and organic options, alongside well-organized store layouts. Some shoppers report dissatisfaction with high prices, inconsistent freshness of prepacked items, and long queues during peak hours. Suggestions for improvement include more consistent quality control for perishables and more responsive customer service during busy periods.
Social networks:	Facebook, Instagram
Legal name:	Delhaize Le Lion / De Leeuw SCA
Address:	Brusselsesteenweg 347, Zellik (Asse),1731, Belgium
Number of vacancies:	78
Link to vacancies:	https://jobs.delhaize.be/
Price comparison:	Philadelphia Smeerkaas Original 330 gr: 3.09 EUR Becel Margarine Bakken en Braden 500 gr: 3.19 EUR Leerdammer Original 8 Sneden 180 gr: 3.15 EUR Inex Yoghurt Framboos 4 x 125 gr: 2.35 EUR Hipro Protein snack Caramel 45 gr: 2.29 EUR Ben & Jerry's Ijs Cookie dough 46.5 cl: 5.25 EUR
Number of stores:	800
Awards and certifications:	Top Employer Europe Top Employer Belgium Golden Effie Mention of excellence in Strategy Mention of excellence in Touchpoints Best Wi-Fi Customer Experience 2025 AAA rating from MSCI Food Waste Award Marketing Retail Award Folder van het Jaar
Company policies:	Privacy policy, 9804656934942, Testlion
Discounts and promotions:	SuperPlus:loyalty program providing 10% discount on fresh products with Nutri-Score A or B for customers spending at least 99 euros per month My Delhaize App:digital tool containing a mobile SuperPlus card, personalized e-Deals, and ability to exchange points for products or partner vouchers Nutri-Boost:benefit tool offering discounts on Nutri-Score A and B products based on healthy purchasing behavior Healthy Membership Program:corporate benefit project giving employees of participating organizations 20% discount on products with Nutri-Score A or B SuperPlus Points:points earned on purchases that can be redeemed for products, discounts, free delivery, or donated to charity e-Deals:personalized exclusive online and in-store promotions based on customer buying behavior Digital Receipts:option to receive and consult transaction tickets in digital format via app or website instead of paper Electra Integration:feature allowing users to earn 2 SuperPlus points per kilowatt-hour charged at Electra fast-charging stations
Delivery cost:	5.95 EUR
Promotion names:	SuperPlus Nutri-boost e-Deals Petit lion, petit prix 1+1 gratis 2+1 gratis 2de tegen -50% 2 for EUR3 2+2 gratis 3+1 gratis Online only deals Festival du vin Les Deals de Delhaize Super Deals Super Summer Games Delivery+ Promo-boost
Google Business Profile:	Google Maps
Media mentions:	brusselstimes.com, vrt.be, reuters.com, belganewsagency.eu, retaildetail.eu

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About the company

Description:	Delhaize is a Belgian food retailer founded in 1867 that operates a network of approximately 800 stores across Belgium and Luxembourg. The company offers a range of services including physical supermarkets, collection points, and home delivery for a catalog of over 20,000 products. It is a subsidiary of the Ahold Delhaize group, which was formed following a merger in 2016.
Categories:	Fruit & Vegetables Meat & Poultry Fish & Seafood Dairy & Plant-based Bakery & Pastry Salty Snacks & Nuts Sweet Snacks & Candy Drinks Freezer Bio & Healthy World Cuisines Ready-to-eat Pantry Baby Beauty & Hygiene Maintenance & Household Animal Home Home & Leisure
Year of foundation:	1867
Founders:	Jules Delhaize; Edouard Delhaize; Louis Delhaize; Adolphe Delhaize
Capital amount:	513500000 EUR
News:	Delhaize Belgium completed the acquisition of Delfood NV, incorporating three hundred and three stores into its network. The company appointed Alexandros Boussis as the new Brand President to lead operations. Seven new supermarkets are set to open across Belgium, including locations in Anderlecht and Liege. To enhance customer convenience, the retailer is installing automated parcel lockers in collaboration with Mondial Relay. The brand launched a unified customer app to streamline the digital shopping experience. Significant investments were made to double e-commerce capacity through a new distribution center.