Monoprix Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.monoprix.fr/
Phone: 33969327660
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +33969327660 |
| Head Office: | +33178999000 |
| customer service: | [email protected] |
| customer service: | [email protected] |
| data protection: | [email protected] |
| media relations: | [email protected] |
| Reviews on external sites: | Trustpilot:1.4;App Store:5.0;Google Play:2.8 |
| Country: | France |
| Key conclusions from reviews: | Customers appreciate the high quality of fresh food products, the central urban locations, and the selection of clothing and home decor. However, many reviews express frustration with high prices, long wait times at checkouts, and recurring technical issues with the mobile application and home delivery tracking. Common suggestions for improvement include increasing the number of staff during peak hours and improving the reliability of the online order fulfillment process. |
| Social networks: | Instagram, Pinterest, Twitter, Tiktok, Youtube |
| Legal name: | MONOPRIX |
| Address: | 14-16 rue Marc Bloch, Clichy, 92110, France |
| Number of employees: | 21000 |
| Number of vacancies: | 72 |
| Link to vacancies: | https://recrutement.monoprix.fr/ |
| Price comparison: |
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| Number of stores: | 848 |
| Awards and certifications: |
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| Company policies: | Donnees personnelles, Conditions generales de vente, Cookies, Mentions legales |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, relexsolutions.com, globenewswire.com, foodbusinessmea.com, wallpaper.com |
Working time
| Not specified |
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About the company
| Description: | Monoprix was founded in 1932 in Rouen, France, and has been a subsidiary of the Casino Group since 2013. The company operates approximately 800 stores across several banners including Monoprix, Monop' , Naturalia, and Sarenza. It is present in over 250 cities in France and also operates internationally in countries such as Luxembourg, Belgium, and various nations in the Middle East and Africa. |
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| Year of foundation: | 1932 |
| Founders: | Max Heilbronn |
| Capital amount: | 79 265 136 € |
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