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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.coop.it/

Phone: 39051596111

Email: [email protected]

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Address and phone

Contacts
Operator:	+39051596111
Operator:	+390516117911
Customer Service:	+39051596151
Logistics:	+390574729082
North America:	+14252166620
Email
Customer Service:	[email protected]
Privacy:	[email protected]
Certified Email:	[email protected]
Coop Alleanza 3.0:	[email protected]
Unicoop Firenze:	[email protected]
Unicoop Tirreno:	[email protected]
Nova Coop:	[email protected]
Coop Liguria:	[email protected]
Coop Lombardia:	[email protected]
Reviews on external sites:	Trustpilot:1.7;Coop Online (Trustpilot):3.9;Coop Alleanza 3.0 (Trustpilot):1.7;Unicoop Firenze (Trustpilot):2.4;Wanderlog:5.0;
Country:	Italy
Key conclusions from reviews:	Customers appreciate Coop Italia for the high quality of its own-brand products, particularly organic and sustainable options, and the value provided to cooperative members. However, many reviewers express dissatisfaction with unhelpful or rude staff, high pricing compared to competitors, and technical issues with membership card scanning at self-service tills. Suggestions for improvement include reducing long wait times for customer service and ensuring better consistency in product availability across local stores.
Social networks:	Facebook, X, Instagram, Youtube, Linkedin
Legal name:	COOP ITALIA - Consorzio Nazionale non alimentare delle Cooperative di Consumatori Soc. Coop.
Address:	Via del Lavoro 6/8,Casalecchio di Reno,40033,Italy
Number of employees:	58000
Link to vacancies:	https://www.coop.it/lavora-con-noi
Awards and certifications:	Ecolabel FSC PEFC Natrue Bio Ecocert Oeko-Tex Fos Msc Dolphin Safe GLOBALG.A.P Asc EPD UNI PdR 125 BV CSQA SA8000 Fairtrade. Detailed information on these certifications can be reviewed at Coop Italia.
Company policies:	Privacy policy, Cookie policy
Discounts and promotions:	Membership Card: allows members to access exclusive promotions, collect points, and browse rewards catalogs Convenzioni: provides discounts on third-party services, including cultural and wellness activities Social Loan: offers members the opportunity to deposit savings and earn returns Buono Digitale Coop: digital vouchers for grocery purchases within the network PagaCoop: enables members to make payments using their social loan account Coop App: manages membership, points, offers, and receipts.
Delivery cost:	Yes
Promotion names:	Speciale benessere e bellezza Prezzi ribassati per i soci Prezzo soci Speciale Gusto e sapori Pulito e in ordine Expert In Aria aperta Sconto 40% sugli hamburger Solo per i Soci Volantino Coop Volantino Ipercoop Volantino Extracoop Fior Fiore in Cucina Catalogo Premi Buoni sconto 20% e 30% Offerte del mese Promozione patate di produzione italiana
Google Business Profile:	Google Maps
Media mentions:	thenews.coop, efanews.eu, thenews.coop, pastaria.it, retail-week.com

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About the company

Description:	Coop Italia is an Italian retail system established in 1967, headquartered in Casalecchio di Reno. It consists of 75 consumer cooperatives, operating over 2,100 points of sale with over 8 million members. The organization reported a 2023 retail turnover of 16.4 billion euros and employs approximately 58,000 staff members across Italy.
Categories:	Packaged Foods Fresh Foods Personal Care Home Care Textiles and Clothing DIY and Garden Children's World For Pets
Year of foundation:	1967
News:	Coop is cooperating with antitrust investigations to ensure consumer protection. The company reports food inflation in its region is lower than the European Union average. Total revenue for the associated cooperatives was approximately 16.6 billion euros, representing a 1.2 percent increase. The retailer expanded its private-label inventory by adding over 5,000 new items. New product launches include more than 200 items in pet food lines. Strategic decisions are being informed by forecasts of consumer food consumption.