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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.esselunga.it/

Phone: 390292931

Email: [email protected]

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Address and phone

Contacts
Operator:	+390292931
Commercial Support:	+39840004040
Customer Service:	+39800666555
Email
Customer Service:	[email protected]
Certified Email:	[email protected]
Privacy:	[email protected]
Fidaty:	[email protected]
Reviews on external sites:	Trustpilot:2.8;Wanderlog:4.5;Nicelocal:4.5;Indeed:4.1
Country:	Italy
Key conclusions from reviews:	Customers value Esselunga for the convenience of its home delivery service and the utility of its loyalty program offers. However, many users express frustration with technical bugs in the mobile app following recent updates, particularly regarding the ease of adding products to the cart and the new layout. Common suggestions for improvement include restoring more intuitive vertical product lists and addressing unhelpful interactions with customer support staff.
Social networks:	Facebook, Instagram, Youtube, Linkedin
Legal name:	Esselunga S.p.A.
Address:	Via Giambologna 1, Limito di Pioltello, 20090, Italy
Number of employees:	28000
Link to vacancies:	https://www.esselungajob.it/
Price comparison:	Delivery Service:7.90 EUR Delivery Service (over 110 EUR):6.90 EUR Baci Perugina Cono Classico 4x72g:17.33 EUR Baci Perugina Stecco Classico 3x52g:31.99 EUR Baci Perugina Gelato Classico 230g:21.70 EUR
Number of stores:	192
Awards and certifications:	FSSC 22000 ISO 22000 IT012ET IT J8B6T CE
Company policies:	Privacy policy, Cookie policy, Note legali
Discounts and promotions:	Fìdaty Card: free loyalty card for point accumulation and exclusive daily discounts on products Fìdaty Oro: credit card offering faster point accumulation and a 10% discount on select products Fìdaty Plus: card combining point collection with deferred payment for in-store and online purchases Fìdaty Points: system allowing points to be redeemed for rewards or converted into shopping vouchers Presto Spesa: self-scanning service for faster checkout for Fìdaty Card holders Amici di Scuola: initiative for donating virtual stamps to schools for equipment and technology Esselunga App: digital tool for managing the virtual Fìdaty Card, points, and accessing coupons.
Delivery cost:	7.90 EUR
Promotion names:	Discount 1.000 Short Prices Fìdaty Catalog Seasonal Offers Multimedia Special Esselunga Flyer laESSE Flyer Big Brands at 1 Euro 40% Discount Doing School Below Cost An Offer from Fidaty Wine Special Online Promotions
Google Business Profile:	Google Maps
Media mentions:	spglobal.com, news.italianfood.net, euroshop-tradefair.com, just-food.com, news.italianfood.net

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About the company

Description:	Esselunga is an Italian retail chain founded in 1957 with its first supermarket in Milan. As of 2024, the company operates over 190 stores in Northern and Central Italy and employs approximately 25,000 people. It reported a total revenue of 9.32 billion euros in the 2023 fiscal year.
Categories:	Fruit Vegetables Meat Fish and Sushi Cheese Cold Cuts Milk, Yogurt and Eggs Bread and Substitutes Gastronomy Organic Vegetarian and Vegan Ready Meals and Ethnic Foods Coffee, Breakfast and Snacks Chips and Sweets Pasta, Rice and Sauces Pantry Frozen Foods and Ice Cream Water, Soft Drinks and Beer Wines and Spirits Home Care and Detergents Hygiene and Personal Care Supplements and Health Products Pets Baby World Leisure and Outdoor Multimedia, Stationery, Toys
Year of foundation:	1957
Founders:	Bernardo Caprotti;Guido Caprotti;Claudio Caprotti;Nelson Rockefeller
Capital amount:	100.000.000 EUR
News:	Esselunga's Board of Directors approved financial statements showing total sales of 9,531.8 million EUR and a net income of 163.8 million EUR. Investments for the period totaled 444.3 million EUR. The company finalized a debt refinancing transaction, which included signing new bank facilities. Additionally, new interest rate swap derivative contracts were implemented to manage risk. Retail operations expanded with the reopening of the Sesto Fiorentino store, bar, and perfumery. The company also updated its organizational, management, and control model.