Aldi Support Service. How to file a complaint or leave a suggestion?

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Address and phone

Contacts
Customer Service:	+33977404044
Switchboard:	+33181097825
Email
data protection:	[email protected]
data protection officer Aldi Nord:	[email protected]
data protection officer Aldi Süd:	[email protected]
data protection officer ADX:	[email protected]
Reviews on external sites:	Trustpilot:1.2; App Store:4.6; Google Play:3.7
Country:	France
Key conclusions from reviews:	Customers appreciate the low prices, the speed of the checkout process, and the quality of specific private-label products. However, many reviews highlight frequent stock shortages of promotional items and limited product variety.
Social networks:	Facebook, Instagram, Youtube, Tiktok, Linkedin
Legal name:	ALDI CENTRALE D'ACHAT ET CIE
Address:	13 rue Clément Ader, Parc d'Activité de la Goële, Dammartin-en-Goële, 77230, France
Number of employees:	16000
Number of vacancies:	45
Link to vacancies:	https://www.aldi-recrute.fr/
Price comparison:	Loose oranges: €1.49 Cucumbers: €0.99 Shallots: €0.85 Yellow kiwis: €1.89 Raspberries: €1.79 Potatoes: €1.79
Number of stores:	1300
Awards and certifications:	Agriculture Biologique (AB) Bio Europe (Eurofeuille) Label Rouge MSC ASC FSC PEFC GOTS OEKO-TEX Standard 100 Rainforest Alliance Fairtrade European Ecolabel Best Retailer 2024 Top Employer France 2024
Company policies:	Protection des donnees, Conditions generales d utilisation, Cookies, Mentions legales
Delivery cost:	Delivery available: cost not specified
Promotion names:	Weekly deals This week's catalog Next week's catalog Unlimited cleanliness XXL SuperDeal Easter assortment All ALDI offers It's all fresh Discount prices Reduced prices Baby Tuesday
Google Business Profile:	Google Maps
Media mentions:	reuters.com, retaildetail.eu, lsa-conso.fr, plma.com

Working time

Not specified

Feedback form

Your nameEmail:Subject of request— Select a topic —Parcel/cargo trackingDelivery/receipt statusPersonal account/Mobile applicationCall a courierSuggestions and wishesOther questionMessageSend

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Complaints and suggestions form

Your nameEmail:Type of complaint— Select complaint type —Damage to cargo/parcelLoss of cargo/parcelQuality of service at the departmentProblem with the courierQuestions about cost/ratesDelivery delayMessage (Detailed description)Submit a complaint

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About the company

Description:	Aldi entered the French market in 1988 and operates approximately 1,300 stores across France as of 2024. The company is divided into two independent entities, Aldi Nord and Aldi Süd, with the French operations managed by Aldi Nord. It maintains 13 regional maintenance and logistics centers to support its retail network throughout the country.
Categories:	Meat and fish Dairy and eggs Deli and prepared foods Savory groceries Sweet groceries Breads and pastries Frozen foods Beverages Beers, wines, and spirits Hygiene, beauty, and baby products Cleaning and maintenance Pet supplies DIY Automotive Home Plants Fashion Bedroom Children's
Year of foundation:	1913
Founders:	Karl Albrecht; Theo Albrecht
Capital amount:	45 734 700 EUR
News:	Aldi France maintains an official portal for product safety to communicate immediate recalls and consumer warnings. The company has implemented a nationwide store modernization program. Official announcements confirm a partnership with the French agricultural sector. Corporate documentation details the group's environmental commitment.

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