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Phone: 3223206000

Email: [email protected]

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Address and phone

Contacts
Customer Service:	+3223206000
Email
Customer Service:	[email protected]
Privacy:	[email protected]
Reviews on external sites:	Trustpilot:1.7; App Store:4.6
Country:	Belgium
Key conclusions from reviews:	Customers appreciate Lidl Belgium for competitive pricing, fresh produce, and high-quality fruits and vegetables. Conversely, reviews cite issues with rude staff, checkout overcharges, and poor customer service. Recommendations for improvement include better flow management to reduce long wait times and improved store organization.
Social networks:	Facebook, Instagram, Linkedin, Tiktok, Youtube
Legal name:	Lidl Belgium GmbH & Co. KG
Address:	Guldensporenpark 90 blok J, Merelbeke, 9820, Belgium
Number of employees:	10000
Number of vacancies:	87
Link to vacancies:	https://werkenbijlidl.be/
Price comparison:	Table de ping-pong miniature: 47.99 EUR Bureau, 116 x 75 x 60 cm: 34.99 EUR Table de travail portable: 94.99 EUR Tuyau d'arrosage, 30 m: 19.99 EUR Dévidoir pour tuyau d'arrosage: 29.99 EUR Commode à LIVERPOOL: 59.99 EUR
Number of stores:	300
Awards and certifications:	Top Employer Belgium Top Employer Europe MSC Certification ASC Certification UTZ Certified Fairtrade Organic Certification (Euro-leaf) FSC Certification PEFC Certification BREEAM Certification
Company policies:	S10005572, S10008204, S10005850
Discounts and promotions:	Lidl Plus:digital loyalty program offering exclusive weekly coupons, personalized discounts based on shopping habits, and digital scratch cards after purchases Lidl Points:points collection system where customers earn one point per euro spent to exchange for reward coupons or free products Coupon Plus:monthly savings target program that rewards customers with bonus coupons upon reaching specific spending thresholds Lidl Pay:integrated mobile payment service allowing users to pay for groceries directly through the app Digital Receipts:automatic digital storage of purchase history and checkout tickets within the app Digital Leaflets:access to weekly promotional brochures and seasonal magazines in a digital format Store Finder:tool to locate nearby stores, check opening hours, and view real-time store busyness indicators Shopping List:feature to create, edit, and share digital grocery lists within the app Partner Benefits:exclusive discounts and special offers from selected third-party cooperation partners E-mobility:service for managing and paying for electric vehicle charging at participating Lidl locations My Deposits:digital voucher system for packaging returns that allows users to receive and manage deposit receipts in the app Birthday Coupons:special personalized offers or treats provided to users on their birthday
Promotion names:	Lidl Plus Weekly Flyer Lidl Deals Super Weekend Online Only Special Offers Lidl Plus Coupons Volume Discounts Price Hammer Promotional Flyers Freshness Guarantee
Google Business Profile:	Google Maps
Media mentions:	retaildetail.eu, esmmagazine.com, brusselstimes.com, veganfoodandliving.com, across-magazine.com

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About the company

Description:	Lidl Belgium is a food retailer that operates more than 315 stores and 5 distribution centers across Belgium and Luxembourg as of 2024. The company entered the Belgian market in 1995 and provides a selection of approximately 2,500 products through its physical locations and online shop. It employs more than 11,000 people within its regional operations.
Categories:	Multimedia Household Kitchen DIY Fashion Baby & Kids Garden & Terrace Sports & Outdoor Beauty & Wellness Sleeping Furniture & Decor Work & Office Pet Shop Health Travel Wine & Spirits Toys & Games
Year of foundation:	1930
Founders:	Josef Schwarz
News:	Lidl Belgium is implementing a strategy to expand its physical store network. Structural work has been completed on a large, sustainable distribution center in Herentals. The retailer is engaging in discussions with social partners regarding the potential for Sunday store operations. Prices for plant-based products have been adjusted to align with animal-based alternatives to promote sustainable consumption. Physical home delivery of paper leaflets has ceased in favor of digital alternatives. An updated European-wide slogan has been implemented to strengthen customer connections.