Carrefour Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.carrefour.fr/
Phone: 33980980988
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +33980980988 |
| Switchboard: | +33141042600 |
| group communication: | [email protected] |
| purchasing support: | [email protected] |
| mobile app support: | [email protected] |
| mobile app developer: | [email protected] |
| vulnerability disclosure: | [email protected] |
| data protection: | [email protected] |
| data protection officer: | [email protected] |
| investor relations: | [email protected] |
| Reviews on external sites: | Trustpilot:1.1;Sitejabber:1.2;App Store:4.6;Google Play:4.5 |
| Country: | France |
| Key conclusions from reviews: | Customers appreciate the wide variety of products, frequent promotional offers, and the efficiency of the click-and-collect service. However, many reviews highlight issues with long checkout lines, inconsistent product availability, and difficulties reaching customer support for delivery problems. Suggestions for improvement include increasing the number of staff during peak hours and improving the accuracy of online stock tracking. |
| Social networks: | Facebook, Instagram, Twitter, Youtube, Tiktok |
| Legal name: | Carrefour France |
| Address: | ZI Route de Paris, MONDEVILLE, 14120, France |
| Number of employees: | 32475 |
| Number of vacancies: | 67 |
| Link to vacancies: | https://recrute.carrefour.fr/ |
| Price comparison: |
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| Number of stores: | 14930 |
| Awards and certifications: |
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| Company policies: | Donnees personnelles, Conditions generales de vente, Cookies, Mentions legales |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | reuters.com, bloomberg.com, lemonde.fr, retaildetail.eu, lsa-conso.fr, bloomberg.com, lemonde.fr, retaildetail.eu, lsa-conso.fr, bloomberg.com, lemonde.fr, retaildetail.eu, lsa-conso.fr, bloomberg.com, lemonde.fr, retaildetail.eu, lsa-conso.fr, bloomberg.com, lemonde.fr, retaildetail.eu, lsa-conso.fr, bloomberg.com, lemonde.fr, retaildetail.eu, lsa-conso.fr |
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About the company
| Description: | Carrefour was founded in 1959 in Annecy, France, and opened its first hypermarket in Sainte-Geneviève-des-Bois in 1963. The group operates over 14,000 stores across more than 40 countries, including Europe, Latin America, and Asia, through integrated and franchised models. In 2023, the company reported consolidated sales of 94.1 billion euros and managed a network comprising hypermarkets, supermarkets, convenience stores, and wholesale centers. |
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| Year of foundation: | 1959 |
| Founders: | Marcel Fournier;Denis Defforey;Famille Badin-Defforey |
| Capital amount: | 1 994 899 667,21 euros |
| News: | Carrefour has integrated the Cora brand under its banner following the acquisition of Cora and Match stores. The company maintains an active food safety alert system and publishes regular product recalls in coordination with governmental consumer protection agencies. A partnership with Samsung allows for early access and storage upgrades on new mobile device series for loyalty program members. The retailer operates an extensive energy services division providing solutions for domestic fuel, gas, and renewable energy renovation. Through the Act for Food program, the group implements specific quality standards and sustainability commitments for its fresh produce and food products. The company offers a wide range of specialized digital services including online catering, travel booking, and vehicle rental options. |
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