Carrefour Italia Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.carrefour.it/
Phone: 390248251
Email: [email protected]
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Address and phone
| Contacts | |
| Operator: | +390248251 |
| Customer Service: | +39800650650 |
| Customer Service: | [email protected] |
| Privacy: | [email protected] |
| Certified Email: | [email protected] |
| Real Estate: | [email protected] |
| Franchising: | [email protected] |
| Reviews on external sites: | Trustpilot:1.3;Indeed:3.8;Glassdoor:3.6;Wanderlog:4.1 |
| Country: | Italy |
| Key conclusions from reviews: | Customers value Carrefour Italia for its wide product variety, including high-quality private-label organic items and electronics, alongside the convenience of its widespread store network and digital loyalty features. Conversely, frequent complaints center on poor online delivery reliability, discrepancies between displayed shelf prices and final checkout charges, and unresponsive customer service. Reviewers suggest that the company should focus on improving stock availability for online orders and ensuring greater pricing transparency to enhance the overall shopper experience. |
| Social networks: | Facebook, X, Instagram, Youtube, Linkedin |
| Legal name: | GS S.p.A. |
| Address: | Via Caldera 21, Milan, 20153, Italy |
| Number of employees: | 17000 |
| Link to vacancies: | https://www.carrefour.it/lavora-con-noi.html |
| Price comparison: |
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| Number of stores: | 1500 |
| Awards and certifications: |
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| Company policies: | Privacy, Cookie policy, Termini e condizioni, Resi e rimborsi |
| Discounts and promotions: |
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| Delivery cost: | 6.90 EUR |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, deloitte.com, relexsolutions.com, ilsole24ore.com, bebeez.it |
Working time
| Not specified |
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About the company
| Description: | Carrefour Italia operates approximately 1,500 stores in 19 Italian regions and employs over 12,000 people. The company reported a turnover of 4.4 billion euros in 2023. Its network includes hypermarkets, supermarkets, and proximity stores, with over 1,200 points of sale managed through franchising. |
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| Year of foundation: | 1972 |
| Founders: | Marcel Fournier;Denis Defforey;Jacques Defforey |
| Capital amount: | 469.960.226,40 EUR |
| News: | Carrefour Italia has launched a fundraising initiative to support Ukrainian refugees through the donation of essential goods and monetary contributions. The company continues its strategic focus on the Act for Food program to promote sustainable and healthy nutrition for all customers. A new communication campaign highlights Italian culinary traditions and emotional moments shared through food. Carrefour Italia has strengthened its partnership with local producers to expand the availability of regional products under the Terre d'Italia brand. The company is actively implementing energy efficiency measures across its store network to reduce environmental impact. Commercial operations have been expanded with new store openings in urban areas to enhance the proximity service model. |
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