HomeLidl Spain contacts

Lidl Spain Support Service. How to file a complaint or leave a suggestion?

User rating

Data collected by Butterfly-Bot v.0.3.2

Truemagic-coder Bevan Hunt

This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.lidl.es/

Phone: 34900958311

Email: [email protected]

Go to company website

Address and phone

Contacts
Customer Service:	+34 900 95 83 11
Email
Data Protection:	[email protected]
Customer Service:	[email protected]
Reviews on external sites:	Trustpilot:1.3;Glassdoor:3.8;Wanderlog:4.5
Country:	Spain
Key conclusions from reviews:	Customers frequently praise the Lidl Plus app for its effective discounts, while common complaints include a lack of transparency regarding special offer purchase limits, unfriendly staff, and declining meat quality. Suggestions for improvement focus on providing clearer promotion instructions and addressing inconsistencies between advertised and checkout prices.
Social networks:	Facebook, X, Instagram, Youtube, Linkedin, Tiktok
Legal name:	Lidl Supermercados, S.A.U.
Address:	Calle Beat Oriol, s/n, Montcada i Reixac (Barcelona),08110, Spain
Number of employees:	18500
Link to vacancies:	https://empleo.lidl.es/
Price comparison:	Lumbar belt: 7.99 EUR Vileda® Spin and Clean Mopping System: 22.49 EUR Set of notebooks: 2.99 EUR Mushrooms: 1.49 EUR Pineapple: 1.35 EUR Kiwi Gold: 2.19 EUR
Number of stores:	700
Awards and certifications:	Welfair Animal Welfare AENOR Animal Welfare Certificate Global G.A.P. Biodiversity Add-on Top Employer Spain 2024 Top Employer Europe 2024
Company policies:	S1061, S1060, S1062, S1057
Discounts and promotions:	Lidl Plus:digital loyalty application providing exclusive coupons and discounts for registered users Lidl Plus Coupons:digital vouchers activated within the app to apply discounts at checkout Lidl Plus Benefits:discounts and special offers provided through partnerships with external service companies Lidl Plus Scratch Card:digital rewards earned after a purchase that provide additional coupons Digital Receipt:electronic purchase records stored within the loyalty app for user tracking Lidl Pay:integrated mobile payment system within the app for contactless transactions
Delivery cost:	Delivery available:3.99 EUR
Promotion names:	Lidl MegaPrices Super Weekend Lidl Garden Your Always Favorites Your Other Always Brands FOOD BROCHURE BAZAAR BROCHURE
Google Business Profile:	Google Maps
Media mentions:	reuters.com, forbes.es, dw.com, esmmagazine.com, east-fruit.com

Working time

Not specified

Feedback form

Fill out the form

Complaints and suggestions form

Write a complaint

About the company

Description:	Lidl entered the Spanish market in 1994 and currently operates a network of over 680 stores and 12 logistics platforms across the country. The company employs approximately 18,500 people in Spain and works with more than 900 Spanish suppliers. In the 2023 fiscal year, Lidl Spain reached a turnover of 6.572 billion euros and invested over 260 million euros in its expansion and infrastructure.
Categories:	Kitchen and Household Care Sports and Leisure DIY and Garden Home and Decoration Fashion and Accessories Baby, Kids and Toys Fresh Meat Fresh Fish Fresh Fruits and Vegetables Charcuterie Cleaning Oils Coffee
Year of foundation:	1994
Founders:	Josef Schwarz
News:	Lidl Spain is expanding its retail network with the launch of new supermarkets across the country. The company is investing to increase retail space and create new jobs. These new outlets feature modern layouts and expanded sections for fresh produce. The company is opening locations in regions including Madrid and Catalonia. The expansion is part of a strategy to increase the company's presence in the Spanish market. More information is available on the Lidl Spain website.