Système U (Super U) Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.magasins-u.com/
Phone: 33969366363
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +33969366363 |
| data protection: | [email protected] |
| vulnerability disclosure: | [email protected] |
| customer service: | [email protected] |
| human resources: | [email protected] |
| media relations: | [email protected] |
| school relations: | [email protected] |
| Reviews on external sites: | Trustpilot:1.7;App Store:4.6;Google Play:4.3 |
| Country: | France |
| Key conclusions from reviews: | Customers appreciate the high quality of fresh products, the helpfulness of staff, and the efficiency of the drive-thru collection service. However, many reviews express dissatisfaction with high prices compared to competitors, long wait times at checkouts, and occasional technical errors with the loyalty card system. Common suggestions for improvement include increasing the number of open registers during busy hours and improving the availability of promotional items in smaller store formats. |
| Social networks: | Facebook, Instagram, Twitter, Youtube |
| Legal name: | Coopérative U |
| Address: | 20 rue d'Arcueil, Rungis, 94150, France |
| Number of employees: | 75000 |
| Number of vacancies: | 84 |
| Link to vacancies: | https://www.u-emploi.com/ |
| Price comparison: |
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| Number of stores: | 1726 |
| Awards and certifications: |
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| Company policies: | Donnees personnelles, Mentions legales, Informations cookies, Charte ethique |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, lsa-conso.fr, lemonde.fr, lineaires.com, challenges.fr |
Working time
| Not specified |
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About the company
| Description: | Système U is a French retailers' cooperative founded in 1894 as Pain Quotidien and rebranded in 1982. It operates approximately 1,726 points of sale across France and overseas territories under the Hyper U, Super U, U Express, and Utile banners. In 2023, the group reported a turnover of 25.89 billion euros and managed specialized services including U Location, U Techno, and U Billetterie. |
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| Year of foundation: | 1894 |
| Founders: | Auguste Juhel |
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