Lidl Italia Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.lidl.it/
Phone: 39800480048
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +39800480048 |
| Customer Service: | [email protected] |
| Privacy: | [email protected] |
| Certified Email: | [email protected] |
| Media: | [email protected] |
| Real Estate: | [email protected] |
| Reviews on external sites: | Trustpilot:2.1;Indeed:3.3;Glassdoor:3.2;Wanderlog:4.0 |
| Country: | Italy |
| Key conclusions from reviews: | Customers value Lidl Italia for its low prices, unique non-food weekly offers, and efficient checkout speed. Negative feedback frequently mentions limited product availability toward the end of the day and insufficient staff presence on the shop floor. Reviewers suggest improving stock management for promotional items and increasing the frequency of shelf restocking during peak hours. |
| Social networks: | Youtube, Instagram, Facebook, Tiktok, Linkedin |
| Legal name: | Lidl Italia S.r.l. а socio unico |
| Address: | Via Augusto Ruffo 36, Arcole, 37040, Italy |
| Number of employees: | 23000 |
| Link to vacancies: | https://lavoro.lidl.it/ |
| Price comparison: |
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| Number of stores: | 750 |
| Awards and certifications: |
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| Company policies: | S10022718, S10022719, S10022716, S10022715 |
| Discounts and promotions: |
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| Delivery cost: | No |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | hortidaily.com, cibuslink.it, news.italianfood.net, daimlertruck.com, fresh-market.info |
Working time
| Not specified |
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About the company
| Description: | Lidl Italia opened its first store in Arzignano in 1992 and is headquartered in Arcole. As of 2024, the company operates a network of over 750 stores and 11 logistics centers across 20 Italian regions. The retailer employs more than 22,000 people and offers a product assortment where over 80% of items are produced in Italy. |
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| Year of foundation: | 1992 |
| Capital amount: | 40.000.000,00 EUR |
| News: | Lidl Italia has opened its 800th store, located in Milan on Viale Corsica. The company expanded its national presence by inaugurating 23 new points of sale within a seven-week period. Martin Brandenburger was appointed to lead the brand's evolution in the Italian market. A new collective agreement was ratified for over 23,000 workers, securing predictable shifts and minimum hours. Furthermore, Lidl Italia obtained certification for gender equality and published a report outlining sustainability progress. |
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