Lidl Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.lidl.fr/
Phone: 33800900343
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +33800900343 |
| Head Office: | +33188140000 |
| customer service: | [email protected] |
| media relations: | [email protected] |
| data protection: | [email protected] |
| compliance: | [email protected] |
| agricultural relations: | [email protected] |
| recruitment: | [email protected] |
| general inquiries: | [email protected] |
| Reviews on external sites: | Trustpilot:1.9;App Store:4.8;Google Play:4.6 |
| Country: | France |
| Key conclusions from reviews: | Customers appreciate the competitive pricing, the efficiency of the checkout process, and the high quality of private-label products. However, many reviews highlight issues with limited product variety, frequent stock shortages of advertised promotional items, and long wait times at registers during peak hours. Suggestions for improvement include increasing the availability of non-food special offers and improving the responsiveness of customer service for online order issues. |
| Social networks: | Facebook, Instagram, X, Youtube, Tiktok, Linkedin, Pinterest |
| Legal name: | Lidl SNC |
| Address: | 1 rue de Hanovre, Châtenay-Malabry, 92290, France |
| Number of employees: | 46000 |
| Number of vacancies: | 67 |
| Link to vacancies: | https://emplo is.lidl.fr/ |
| Price comparison: |
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| Number of stores: | 1600 |
| Awards and certifications: |
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| Company policies: | S10023447, S10023450, S10023448, S10023449 |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, retaildetail.eu, retail-insight-network.com, uni-europa.org, thecork.ie |
Working time
| Not specified |
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About the company
| Description: | Lidl was founded in 1973 in Ludwigshafen, Germany, and opened its first store in France in 1989. The company operates approximately 1,600 stores in France and maintains 25 logistics platforms as of 2024. Globally, the group has over 12,200 stores across 31 countries and is a subsidiary of the Schwarz Group. |
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| Year of foundation: | 1930 |
| Founders: | Josef Schwarz;Dieter Schwarz |
| Capital amount: | 458 000 000 € |
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