Aldi Nord Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.aldi-nord.de/
Phone: 4920185930
Email: [email protected]
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Address and phone
| Contacts | |
| General: | +49 201 85930 |
| General inquiries: | [email protected] |
| Press inquiries: | [email protected] |
| Data protection: | [email protected] |
| Reviews on external sites: | Google: 4.20/5.00; Google Play: 4.7/5.0 |
| Country: | Germany |
| Key conclusions from reviews: | Customers frequently praise Aldi Nord for its competitive pricing, spacious store layouts, and the quality of fresh bakery items. However, many reviewers express dissatisfaction with long wait times at checkouts, inconsistent product availability, and instances of unprofessional or rude behavior from staff members. Suggestions for improvement include more attentive customer service during peak hours and more rigorous monitoring of product expiration dates on shelves. |
| Social networks: | Facebook, Instagram, Tiktok, Youtube, Linkedin |
| Legal name: | ALDI Nord Dienstleistungs- SE & Co. oHG |
| Address: | Eckenbergstraße 16, Essen, 45307, Germany |
| Number of employees: | 91000 |
| Number of vacancies: | 67 |
| Link to vacancies: | https://www.aldi-nord.de/karriere.html |
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| Number of stores: | 5300 |
| Awards and certifications: |
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| Company policies: | Datenschutz, Agb, Impressum, Compliance, Lieferkette |
| Discounts and promotions: |
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| Delivery cost: | Delivery available: cost not specified |
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| Google Business Profile: | Google Maps |
| Media mentions: | forbes.com, plma.com, retaildetail.eu, freshplaza.com, business-humanrights.org |
Working time
| Not specified |
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About the company
| Description: | Aldi Nord is an international retail company with a history spanning over 100 years, beginning in 1913 with a grocery store in Essen, Germany. The company operates approximately 5,300 stores across nine European countries, including Belgium, Denmark, Germany, France, Luxembourg, Netherlands, Poland, Portugal, and Spain. Aldi Nord employs over 91,000 people. |
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| Year of foundation: | 1913 |
| News: | ALDI Nord and ALDI SÜD have launched a joint campaign focused on promoting greater appreciation for food. This initiative, named "Wirf mich nicht weg!", aims to actively reduce food waste. The campaign provides practical tips and information to help customers use food longer and minimize waste. It is visible across various channels, including stores, online platforms, and social media. This effort underscores ALDI's commitment to sustainability and responsible resource management. The company aims to reduce its operational food waste by half. |
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