Aldi Sued Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.aldi-sued.de/

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Address and phone

Contacts
Customer Service:+498008002534
Headquarters:+4920899270
Email
Customer Service:[email protected]
Imprint/Corporate:[email protected]
Data Protection:[email protected]
Reviews on external sites:Trustpilot:1.4
Country:Germany
Key conclusions from reviews:
Customers appreciate Aldi Sued for its competitive pricing, store cleanliness, and the efficiency of checkout processes regarding price accuracy. However, reviewers frequently express dissatisfaction with the removal of popular products from the assortment, occasional product quality issues such as rotting produce, and perceived rudeness or lack of professionalism from store staff and management. Suggestions for improvement include providing clearer information when discontinuing product lines and enhancing the availability of customer service representatives to address issues.
Social networks:Facebook, Instagram, Youtube, Linkedin, Tiktok, Pinterest
Legal name:ALDI SUE D Dienstleistungs-SE & Co. oHG
Address:Burgstraße 37, Mülheim an der Ruhr, 45476, Germany
Number of employees:180000
Number of vacancies:67
Link to vacancies:https://karriere.aldi-sued.de/
Price comparison:
  • Granatapfelkerne 90 g:1.59 EUR
  • Champignons braun 400 g:1.55 EUR
  • Datteltomaten 500 g:1.69 EUR
  • Apfel Krumme Dinger 2 kg:1.79 EUR
  • Erdbeeren 500 g:3.33 EUR
  • Hahnchenbrustfilet 1 kg:8.19 EUR
Number of stores:7500
Awards and certifications:
  • German Packaging Award 2023
  • WorldStar Award
  • Sustainability Heroes Award (Category: Social Engagement)
  • Sustainability Heroes Award (Category: Biodiversity)
  • German Award for Excellence (Category: Energy Efficiency)
  • German Design Award (Special Mention)
  • Handelsblatt Bestes Preis-Leistungs-Verhaltnis
  • EMAS-Zertifizierung
  • Fairtrade-Zertifizierung
  • Rainforest Alliance-Zertifizierung
  • Bio-Siegel
  • V-Label
  • Naturland-Zertifizierung
Company policies:Datenschutz, Nutzungsbedingungen, Cookie einstellungen, Impressum
Discounts and promotions:
  • Lidl Plus:digital loyalty application providing access to exclusive discount coupons, digital receipts, and scratch card rewards
  • Lidl Geschenkkarten:prepaid gift cards available in various denominations for use as a payment method in physical stores
  • Lidl Newsletter:digital subscription service providing regular updates on upcoming weekly offers and promotional campaigns
  • Lidl Gutscheine:promotional codes and vouchers issued for specific marketing actions or as compensation for use on the online shop
  • Lidl Fotos Mehrwert:benefits and loyalty discounts provided to recurring users of the company's photo printing service.
Delivery cost:Delivery available:cost not specified
Promotion names:
  • ALDI Highlights
  • Wochen-Highlights
  • Wochenend-Highlights
  • Preissenkungen
  • ALDI Eigenmarken-Angebote
  • Meine ALDI Angebote
  • Prospekte
  • ALDI Onlineshop Angebote
Credit:Yes
Google Business Profile:Google Maps
Media mentions:forbes.com, reuters.com, bloomberg.com, retaildetail.eu, businessinsider.com

Working time

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About the company

Description:Aldi Sued's history began in 1913 with the opening of its first store in Essen, Germany. The company currently operates over 2,200 stores in Germany and approximately 5,000 stores worldwide. It operates in 8 countries, including Germany, USA, Great Britain, Ireland, Australia, China, Hungary, and Switzerland. Aldi Sued employs over 200,000 people worldwide, with around 50,000 employees in Germany.
Categories:
  • Fruits & Vegetables
  • Meat & Fish
  • Dairy Products & Eggs
  • Cheese
  • Frozen Products
  • Bread & Baked Goods
  • Sausage & Cold Cuts
  • Ready Meals & Snacks
  • Canned Goods & Ready-made Products
  • Muesli, Cereals & Spreads
  • Pasta, Rice & Legumes
  • Oils, Vinegar & Spices
  • Confectionery & Pastries
  • Beverages
  • Coffee, Tea & Cocoa
  • Wine & Sparkling Wine
  • Beer
  • Spirits
  • Drugstore & Household
  • Pet Food
  • Flowers & Plants
  • Non-Food
Year of foundation:1913
Founders:Karl Albrecht;Theo Albrecht
News:
Aldi Sued has officially announced a strategic expansion of its regional product range to further support local agriculture. The company is implementing new sustainability goals focused on reducing plastic packaging across its entire private-label assortment. Investments are being directed toward the modernization of existing store locations to improve energy efficiency through solar power installations. A partnership with national charity organizations has been established to facilitate the donation of surplus food items from retail branches. The retailer is also expanding its digital services by integrating new payment methods and enhancing the online shopping experience for customers. These initiatives represent the company's current focus on environmental responsibility and operational growth within the German market.

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