Edeka Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.edeka.de/
Phone: 498003335211
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +498003335211 |
| Headquarters: | +494063770 |
| Customer Service: | [email protected] |
| Data Protection: | [email protected] |
| Corporate/Imprint: | [email protected] |
| Reviews on external sites: | Trustpilot:1.4;Google Play Store:3.2 |
| Country: | Germany |
| Key conclusions from reviews: | Customers generally appreciate the high quality of fresh produce and the wide variety of regional and specialty products available at Edeka. However, many reviewers express dissatisfaction with high price points compared to competitors and report inconsistent customer service experiences across different independently-owned locations. Frequent suggestions for improvement include increasing the availability of staff on the sales floor and modernization of older store interiors to match the premium branding. |
| Social networks: | Facebook, Instagram, Youtube, Tiktok, Pinterest, Linkedin |
| Legal name: | EDEKA ZENTRALE Stiftung & Co. KG |
| Address: | New-York-Ring 6, Hamburg, 22297, Germany |
| Number of employees: | 413000 |
| Number of vacancies: | 45 |
| Link to vacancies: | https://ausbildung.edeka/ |
| Price comparison: |
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| Number of stores: | 11000 |
| Awards and certifications: |
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| Company policies: | Datenschutz.jsp, Nutzungsbedingungen.jsp, Cookie richtlinie.jsp, Impressum.jsp |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified |
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| Credit: | No |
| Google Business Profile: | Google Maps |
| Media mentions: | business-humanrights.org, retaildetail.eu, retaildetail.eu, ecommercenews.eu, retailtechinnovationhub.com |
Working time
| Not specified |
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About the company
| Description: | Edeka was founded in 1898 as a cooperatively organized company. In 2022, the Edeka Group generated 66.4 billion Euros in revenue. It operates over 11,100 markets in Germany, managed by approximately 3,500 independent retailers, and employs around 410,700 individuals. |
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| Year of foundation: | 1898 |
| Founders: | Fritz Borrmann |
| News: | Edeka has centrally launched a new national in-store retail media network featuring more than 3,500 screens across approximately 2,000 store locations. The company received the German Sustainability Award in the food retail category for its efforts in freshwater protection and the expansion of its organic product range. A new fruit and vegetable warehouse and modern banana ripening facility have officially entered operations in the Port of Hamburg. The retailer has introduced a new private label named Edeka Herzstucke and is labeling selected agricultural produce with a specific origin seal for German agriculture. Edeka has also reached an agreement with an international brewery group to settle a long-standing price dispute. Furthermore, the group is continuing its partnership with a major conservation organization to implement tailored ecological measures through the next decade. |
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