REWE Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.rewe.de/
Phone: 4922117739777
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +4922117739777 |
| Main Office: | +492211490 |
| Fax: | +492211499000 |
| Customer Service: | [email protected] |
| Press: | [email protected] |
| Data Protection: | [email protected] |
| Digital Press: | [email protected] |
| Recruitment: | [email protected] |
| Reviews on external sites: | Trustpilot:4.2;Google Play Store:3.2;Apple App Store:4.7 |
| Country: | Germany |
| Key conclusions from reviews: | Customers generally appreciate the convenience of the REWE delivery service, the quality of fresh produce, and the wide selection of organic products. However, reviewers frequently complain about high delivery fees, missing items in online orders, and inconsistent customer service at local store branches. Suggestions for improvement include more accurate stock tracking for online shopping and better training for staff regarding customer complaints. |
| Social networks: | Facebook, Instagram, Youtube, Pinterest, Tiktok, Linkedin |
| Legal name: | REWE Markt GmbH |
| Address: | Domstrasse 20, Cologne, 50668, Germany |
| Number of employees: | 389000 |
| Number of vacancies: | 72 |
| Link to vacancies: | https://karriere.rewe.de/ |
| Price comparison: |
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| Number of stores: | 3800 |
| Awards and certifications: |
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| Company policies: | Datenschutz, Agb, Privatsphaere einstellungen, Impressum |
| Discounts and promotions: |
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| Delivery cost: | Delivery available:cost not specified |
| Promotion names: |
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| Credit: | No |
| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, greenqueen.com.hk, retaildetail.eu, retaildetail.eu, offbounds.tv |
Working time
| Not specified |
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About the company
| Description: | REWE Group generated a total external turnover of 84.8 billion Euros in 2022. It employs approximately 384,000 people and operates approximately 12,000 stores across 19 European countries. Its operations include REWE stores, PENNY stores, toom DIY stores, and the DER Touristik Group. |
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| Year of foundation: | 1927 |
| News: | REWE Group reports a substantial increase in total external revenue across its international trade and tourism business segments. The company has completed a highly automated distribution center in Magdeburg, which utilizes artificial intelligence to supply nearly two thousand stores. A new corporate protein strategy has been established with the goal of significantly increasing the proportion of plant-based products in its total food sales. The retailer is expanding its convenience presence by opening cashierless shop formats in various transit locations. Additionally, the group has implemented a nationwide donation initiative to provide several hundred tons of food to local relief organizations. These developments accompany a strategic leadership transition within the company's supervisory board. |
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