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Phone: 3280098998

Email: [email protected]

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Address and phone

Contacts
Customer Service:	+3280098998
Email
Privacy:	[email protected]
Reviews on external sites:	Trustpilot:3.2; App Store:2.5; Google Play:3.2
Country:	Belgium
Key conclusions from reviews:	Customers appreciate Jumbo Belgium for its large assortment of products, competitive pricing, and friendly staff. Some reviewers express dissatisfaction with long wait times at checkouts and occasional issues with product freshness or stock availability. Suggestions for improvement include expanding the number of open registers during peak hours and improving the functionality of the mobile application for better user experience.
Social networks:	Facebook, Instagram, Linkedin, Youtube
Legal name:	Jumbo Belgium NV
Address:	Hermesstraat 8A, Zaventem, 1930, Belgium
Number of employees:	100 000
Number of vacancies:	28
Link to vacancies:	https://nl.jobs.jumbo.com/en/
Price comparison:	Jumbo Snackgroente Tomaatjes 500 g: 1.99 EUR Dreft Platinum Plus Bries, Vaatwascapsules 25 X: 18.99 EUR Conimex Soep in Zak Tom Kha Kai 570 ml: 3.99 EUR POM-BÄR Original 90 g: 1.79 EUR Jumbo Blauwe Bessen 300 g: 3.49 EUR
Number of stores:	30
Awards and certifications:	Beter Leven Keurmerk MSC Certification ASC Certification Organic Certification (Euro-leaf) Rainforest Alliance Fairtrade UTZ Certified
Company policies:	Privacyverklaring, Algemene verkoopvoorwaarden belgie, Cookiestatement, Disclaimer
Discounts and promotions:	Jumbo Extra's:loyalty program allowing customers to save points for free products, discounts on outings, or supermarket discounts Jumbo App:digital tool to manage the loyalty card, track point balances, and access personalized offers Jumbo Nieuwsbrief:digital communication tool providing subscribers with exclusive information and seasonal promotions Jumbo Cadeaubon:prepaid payment tool available for purchase as a gift for in-store shopping
Promotion names:	Weekly Deals Jumbo Extra's Lowest Price Guarantee 7 Certainties Seasonal Specials Promotion Folder Every Day Low Price

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About the company

Description:	Jumbo Belgium is a food retailer that opened its first store in Belgium in 2019 and operates 33 locations as of 2024. The company provides supermarket services, including home delivery and pick-up points, primarily within the Flanders region. It offers a catalog of approximately 20,000 products through its physical stores and digital platforms.
Categories:	Fruit & vegetables Meat, fish, vegetarian Dairy, eggs, butter Bakery & pastry Deli, cheese, snacks Salads, pizza, meals Frozen Drinks Salty snacks, nuts, candy Pantry, sauces, spices Pasta, rice, international cuisine Bio & healthy Baby & child Beauty & hygiene Household, pet, hobby
Year of foundation:	1921
Founders:	Jan Meurs; Frits van Eerd
News:	Jumbo is expanding its Belgian store network to reach a total of fifty locations. The company achieved a turnover of 397 million euros in Belgium and reached its break-even point earlier than expected. Operations currently yield a profit with reported autonomous growth. A new commercial strategy is being implemented to focus on increasing in-store availability and expanding the range of local products. Additionally, management announced the transition of three existing Belgian stores to franchise entrepreneurs. Jesper Højer has been appointed as the new Chief Executive Officer.