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Truemagic-coder Bevan Hunt

This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.crai-supermercati.it/

Phone: 3902812311

Email: [email protected]

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Address and phone

Contacts
Operator:	+3902812311
Customer Service:	+39800550088
Email
Customer Service:	[email protected]
Privacy:	[email protected]
Certified Email:	[email protected]
Marketing:	[email protected]
Franchising:	[email protected]
Reviews on external sites:	Trustpilot:1.9;Indeed:3.5;Glassdoor:3.2;Wanderlog:4.0
Country:	Italy
Key conclusions from reviews:	Customers appreciate Crai for the convenience of neighborhood locations and high-quality fresh deli and local products, though they frequently cite higher prices compared to discount chains. Negative feedback often notes technical issues with the digital loyalty card. Suggestions for improvement include increasing staff presence during busy hours and enhancing the reliability of the online shopping platform.
Social networks:	Facebook, Instagram, Linkedin
Legal name:	CRAI SECOM S.p.A.
Address:	Via Monfalcone 22, Milan, 20132, Italy
Link to vacancies:	https://crai.it/lavora-con-noi
Number of stores:	2000
Awards and certifications:	Crai has been recognized with the European Private Label Awards 2024 and the International Salute to Excellence Awards 2023. Additionally, the company holds the Passaporto Digitale del Made in Italy certification.
Company policies:	Privacy policy, Cookie policy, Note legali
Discounts and promotions:	Carta Più:loyalty card that allows customers to accumulate points on purchases to redeem rewards from the catalog or obtain shopping vouchers Carta Più Oro:premium loyalty card offering additional exclusive benefits, dedicated promotions, and accelerated point collection for frequent shoppers Crai Spesa Online:digital service providing specific web-only discounts and integrated loyalty point accumulation for home delivery or in-store pickup Crai Gift Card:prepaid card available in various denominations that can be used for purchases at participating store locations App Crai:mobile tool to manage digital loyalty cards, access personalized coupons, and view local promotional flyers Crai per la Scuola:community initiative where customers collect special tokens to donate equipment and teaching materials to local schools
Delivery cost:	Yes
Promotion names:	Crai Flyer Crai Extra Flyer Crai Spesa Online The Italian Pleasures Carta Più Crai Point Collection Rewarded with Crai Below Cost Always Low Prices Special Big Brands Win with Crai Crai per la Scuola Project Heart Special Fresh Convenience Operation
Google Business Profile:	Google Maps
Media mentions:	news.italianfood.net, cibuslink.it, klbdkosher.org

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About the company

Description:	Crai Secom was founded in 1973 and is headquartered in Segrate, Italy. The company operates a network of approximately 1,500 stores across 19 Italian regions and employs over 18,000 people within its system. In 2023, the group reported a turnover of approximately 2.6 billion euros through its cooperative retail model.
Categories:	Fruit and Vegetables Meat and Poultry Fish Cold Cuts and Cheeses Gastronomy Dairy, Eggs and Vegetal Alternatives Frozen Foods Bakery and Pastry Pasta, Rice and Flour Oil, Vinegar, Sauces and Canned Food Breakfast, Sweets and Snacks Beverages Wine, Beer and Spirits Personal Care and Health Home and Cleaning Pet Food Infancy
Year of foundation:	1973
Capital amount:	3.100.000,00 EUR
News:	Crai has partnered with Too Good To Go to reduce food waste . The company supports the Fondazione Veronesi through the I Limoni per la Ricerca initiative . A collaboration with AIL assists patients and scientific research into leukemia, lymphoma, and myeloma . Crai received the Eccellenza award from Manageritalia for its management quality and customer service . The company also earned a special mention for sustainability at the Promotion Awards . Customers can participate in the CartaPiù loyalty program to earn points for rewards .