MD Support Service. How to file a complaint or leave a suggestion?

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This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.mdspa.it/

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Address and phone

Contacts
Customer Service:+39800555000
Operator:+390818156111
Email
Customer Service:[email protected]
Privacy:[email protected]
Certified Email:[email protected]
Commercial:[email protected]
Real Estate:[email protected]
Reviews on external sites:Trustpilot:2.4;Indeed:3.8;Glassdoor:3.6;Wanderlog:4.1
Country:Italy
Key conclusions from reviews:
Customers frequently highlight MD for its competitive pricing, high-quality private-label products, and the convenience of its store locations. Common complaints focus on long checkout wait times during peak hours and occasional issues with staff availability on the shop floor. Reviewers suggest improving the organization of promotional displays and increasing the number of active cashiers to streamline the shopping experience.
Social networks:Instagram, Facebook, Youtube, Tiktok
Legal name:MD S.p.A.
Address:Via Galvani 1, Gricignano di Aversa, 81030, Italy
Link to vacancies:https://www.mdspa.it/lavora-con-noi
Number of stores:800
Awards and certifications:
  • PLMA 2024
  • Migliore Insegna 2022 nel settore discount
  • Premio industria FELIX 2018
  • International salute to excellence awards 2018 di plma
  • Migliori in Italia
Company policies:Privacy policy, Cookie policy, Note legali, Modello organizzativo e compliance
Discounts and promotions:
  • MD spa Buona Spesa App:digital application for browsing promotional offers, building shopping lists, and receiving personalized product recommendations
  • Fidelity:loyalty system integrated within the MD app using a personal barcode for managing digital coupons and dedicated promotions
  • Gift Card MD:prepaid digital or physical cards available in various denominations for grocery purchases at all participating MD store locations
  • MD Webstore:online platform for purchasing non-food items and household appliances with exclusive digital deals and home delivery services
Delivery cost:No
Promotion names:
  • MD Flyer
  • In the Kitchen with MD
  • Video Recipes
  • Special Big Brands
  • Always Low Prices
  • Special Grill
  • Special Clean
  • Ice Cream Festival
  • Win the Shopping with MD
  • The Freshest
  • MD App Promo
  • The Offers of the Moment
Google Business Profile:Google Maps
Media mentions:ilsole24ore.com, repubblica.it, efanews.eu, freshplaza.it, bebeez.it

Working time

Not specified

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Complaints and suggestions form

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About the company

Description:MD S.p.A. was founded in 1994 and is headquartered in Gricignano di Aversa, Italy. As of 2024, the company operates over 800 stores across Italy and employs approximately 9,000 workers. The retailer reported a turnover of 3.7 billion euros in the 2023 fiscal year.
Categories:
  • Water, Drinks and Juices
  • Pasta, Rice, Flour and Legumes
  • Sauces, Condiments and Canned Food
  • Breakfast and Sweets
  • Bread, Breadsticks and Snacks
  • Wines and Spirits
  • Dairy, Eggs and Delicatessen
  • Cheese and Cold Cuts
  • Frozen Food
  • Meat
  • Fruit and Vegetables
  • Fish
  • Infancy
  • Pet Food
  • Body Care and Hygiene
  • Home Care and Detergents
Year of foundation:1994
Founders:Patrizio Podini
Capital amount:100.000.000,00 EUR
News:
MD opened a new sales point in Capaci following a project to recover a former industrial area. The company inaugurated a new distribution center in Cortenuova to strengthen its logistics network in Northern Italy. This facility covers a significant surface area and incorporates automated management systems for goods. The brand continues to expand its physical presence across various Italian regions through both direct and affiliated store openings. Official reports highlight the company's commitment to sustainable logistics through the use of alternative fuel vehicles for transport. The retailer remains focused on increasing its market share within the discount sector through territorial development.

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