ALDI Ondersteuningsservice. Hoe een klacht indienen of een suggestie achterlaten?

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Adres en telefoon

Contacten
Klantenservice:+3228962840
Hoofdkantoor:+3233301011
E-mail
Klantenservice:[email protected]
Privacy:[email protected]
Recensies op externe sites:Trustpilot:1.7; Google Play:2.1; App Store:4.7
Land:Belgium
Belangrijkste conclusies uit recensies:
Customers appreciate ALDI Belgium for its low prices, good quality of specific items like meat and seasonal products, and efficient self-checkout experiences. However, many reviewers report dissatisfaction with unfriendly or unhelpful staff, concerns regarding the freshness of produce, and occasional stock availability issues. Common suggestions for improvement include enhancing customer service training and resolving technical limitations within the mobile application, specifically regarding language settings and navigation.
Sociale netwerken:Facebook, Instagram, Be, Tiktok
Juridische naam:ALDI NV
Adres:Keerstraat 4, Erpe-Mere, 9420, België
Aantal werknemers:8500
Aantal vacatures:92
Link naar vacatures:https://www.aldi.be/nl/jobs.html
Prijsvergelijking:
  • BELLUCCINI Alcohol-free aperitif, 3 pcs.: 2.49 EUR
  • RAVINI Amaretto: 9.99 EUR
  • APERINI Aperitivo: 5.99 EUR
  • SILVERSTONE Brown rum: 11.99 EUR
  • GRAND RAYON Cognac V.S.: 22.99 EUR
  • GREYSON'S London dry gin: 11.49 EUR
Aantal winkels:440
Awards en certificeringen:
  • GfK Best Brands Award
  • Best Retailer of Belgium
  • Superior Taste Award
  • MSC Certification
  • ASC Certification
  • UTZ Certified
  • Fairtrade
  • Organic Certification (Euro-leaf)
  • FSC Certification
  • PEFC Certification
Bedrijfsbeleid:Privacy policy, Retour terugbetaling garantie
Kortingen en promoties:
  • ALDI Points:digital loyalty program in the ALDI app where customers earn points on purchases to redeem for free products or discount vouchers
  • Bonus Actions:special promotional challenges in the app that award extra loyalty points for reaching spending thresholds or purchasing specific products
  • Digital Flyer:online weekly circular providing early access to upcoming promotions and special offers
  • ALDI Newsletter:email service that delivers weekly digital flyers and personalized promotional updates to subscribers
  • Free In-Store Wi-Fi:complimentary internet access provided in all Belgian stores to facilitate use of the digital app and loyalty program
  • Digital Receipts:automatic storage of purchase records within the app for easier returns and expense tracking
  • Smart Shopping List:digital tool in the app that suggests cost-saving private label alternatives for added branded items
Promotienamen:
  • ALDI-folder
  • Folder van deze week
  • Folder van vorige week
  • Folder van volgende week
  • ALDI-punten
  • Specials
  • ALDI Finds
  • Online only deals
  • Smart shopping list
  • Swap and Save
  • Digital receipt
Mediacitaties:brusselstimes.com, retaildetail.eu, esmmagazine.com, brusselstimes.com, retaildetail.eu

Werktijd

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Over het bedrijf

Beschrijving:ALDI Belgium is a food retailer that operates a network of 440 stores across Belgium as of 2024. The company was founded in 1913 in Germany and entered the Belgian market in 1976. It provides a selection of approximately 1,600 permanent products and rotating weekly offers in its physical retail locations.
Categoriën:
  • Fruit & Vegetables
  • Meat, Poultry & Fish
  • Dairy & Plant-based
  • Bakery & Pastry
  • Frozen
  • Drinks
  • Salty & Sweet Snacks
  • Pantry
  • Bio & Health
  • Baby
  • Beauty & Hygiene
  • Maintenance & Household
  • Pet Shop
  • Home & Leisure
Oprichtingsjaar:1913
Oprichters:Theo Albrecht; Karl Albrecht
Nieuws:
ALDI Belgium has implemented price reductions across 120 products to support consumer purchasing power. Six private label products were recognized as Best Product of the Year by Belgian consumers. The retailer is installing 900 electric vehicle charging stations across its store network in collaboration with PLUON. A new mobile application has been launched that allows customers to collect points and exchange them for rewards. Additionally, the private label soft drink brand River reached its 50th anniversary with an assortment of 24 varieties. The company is also recruiting over 300 additional employees for its sales teams and logistics operations.

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