E.Leclerc Support Service. How to file a complaint or leave a suggestion?
This online resource is not an official company website, is not affiliated with it by affiliation, partnership or representation and does not act on its behalf. Information is posted for informational purposes only. Current and legally significant information is published exclusively on the official company website: https://www.e.leclerc/
Phone: 33969324252
Email: [email protected]
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Address and phone
| Contacts | |
| Customer Service: | +33969324252 |
| customer service: | [email protected] |
| abuse report: | [email protected] |
| domain registry information: | [email protected] |
| data protection: | [email protected] |
| data protection: | [email protected] |
| automotive service: | [email protected] |
| supplier portal: | [email protected] |
| marketing (spain): | [email protected] |
| Reviews on external sites: | Trustpilot:1.4; Google Play:4.5; Wanderlog:4.0 |
| Country: | France |
| Key conclusions from reviews: | Customers appreciate the competitive pricing, wide selection of products, and the convenience of the drive-thru service. However, many reviews express dissatisfaction with long wait times at checkout, occasional stock shortages, and inconsistent customer service in certain locations. Common suggestions for improvement include increasing the number of open registers during peak hours and improving the accuracy of the online inventory for the drive-picking service. |
| Social networks: | Facebook, Twitter, Instagram, Youtube, Pinterest, Tiktok |
| Legal name: | E.Leclerc SA |
| Address: | 26 quai Marcel Boyer, Ivry-sur-Seine, 94200, France |
| Number of employees: | 140000 |
| Number of vacancies: | 68 |
| Link to vacancies: | https://www.recrutement.leclerc/ |
| Price comparison: |
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| Number of stores: | 726 |
| Awards and certifications: |
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| Company policies: | Charte de protection des donnees personnelles, Conditions generales d utilisation, Charte des cookies, Mentions legales |
| Discounts and promotions: |
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| Delivery cost: | Delivery available: cost not specified |
| Promotion names: |
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| Google Business Profile: | Google Maps |
| Media mentions: | retaildetail.eu, plmainternational.com, pitchbook.com, lemondedudroit.fr, olivierdauvers.fr |
Working time
| Not specified |
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Complaints and suggestions form
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About the company
| Description: | E.Leclerc was founded in 1949 in Landerneau, France, by Edouard Leclerc and is a cooperative of independent owners. As of 2024, the group operates approximately 754 stores in France and over 100 international locations in Portugal, Spain, Italy, Slovenia, and Poland. The company manages 16 regional cooperatives and offers services including food retail, drive-through collection, specialized cultural spaces, and travel agencies. |
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| Year of foundation: | 1949 |
| Founders: | Edouard Leclerc; Hélène Leclerc |
| News: | E.Leclerc has expanded its energy offerings through the E.Leclerc Énergies brand to provide electricity solutions to residential consumers. The company maintains an active product recall system to inform customers about food safety and technical non-compliance issues. Through its official cooperative structure, the brand supports local producers via the Alliances Locales program to prioritize regional sourcing. |
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