Service client Delhaize. Comment déposer une plainte ou laisser une suggestion?

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Cette ressource en ligne n'est pas le site officiel de l'entreprise, n'est pas affiliée à celle-ci par une relation d'affiliation, de partenariat ou de représentation et n'agit pas en son nom. Les informations sont publiées à des fins informatives uniquement. Les informations actuelles et juridiquement significatives sont publiées exclusivement sur le site officiel de l'entreprise: https://www.delhaize.be/

Téléphone: 3280095713
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Adresse et téléphone

Contacts
Service Client:+3280095713
Siège social:+3224122111
E-mail
Service Client:[email protected]
Bureau de confidentialité:[email protected]
Presse:[email protected]
Avis sur les sites externes:Trustpilot:1.6; App Store:4.4; Google Play Store:3.4; Yelp:3.1
Pays:Belgium
Conclusions clés des avis:
Customers appreciate the wide variety of products, including fresh produce and organic options, alongside well-organized store layouts. Some shoppers report dissatisfaction with high prices, inconsistent freshness of prepacked items, and long queues during peak hours. Suggestions for improvement include more consistent quality control for perishables and more responsive customer service during busy periods.
Réseaux sociaux:Facebook, Instagram
Raison sociale:Delhaize Le Lion / De Leeuw SCA
Adresse:Brusselsesteenweg 347, Zellik (Asse),1731, Belgique
Nombre de postes vacants:78
Lien vers les offres d'emploi:https://jobs.delhaize.be/
Comparaison des prix:
  • Philadelphia Smeerkaas Original 330 gr: 3.09 EUR
  • Becel Margarine Bakken en Braden 500 gr: 3.19 EUR
  • Leerdammer Original 8 Sneden 180 gr: 3.15 EUR
  • Inex Yoghurt Framboos 4 x 125 gr: 2.35 EUR
  • Hipro Protein snack Caramel 45 gr: 2.29 EUR
  • Ben & Jerry's Ijs Cookie dough 46.5 cl: 5.25 EUR
Nombre de magasins:800
Récompenses et certifications:
  • Top Employer Europe
  • Top Employer Belgium
  • Golden Effie
  • Mention of excellence in Strategy
  • Mention of excellence in Touchpoints
  • Best Wi-Fi Customer Experience 2025
  • AAA rating from MSCI
  • Food Waste Award
  • Marketing Retail Award
  • Folder van het Jaar
Politiques de l'entreprise:Privacy policy, 9804656934942, Testlion
Réductions et promotions:
  • SuperPlus:loyalty program providing 10% discount on fresh products with Nutri-Score A or B for customers spending at least 99 euros per month
  • My Delhaize App:digital tool containing a mobile SuperPlus card, personalized e-Deals, and ability to exchange points for products or partner vouchers
  • Nutri-Boost:benefit tool offering discounts on Nutri-Score A and B products based on healthy purchasing behavior
  • Healthy Membership Program:corporate benefit project giving employees of participating organizations 20% discount on products with Nutri-Score A or B
  • SuperPlus Points:points earned on purchases that can be redeemed for products, discounts, free delivery, or donated to charity
  • e-Deals:personalized exclusive online and in-store promotions based on customer buying behavior
  • Digital Receipts:option to receive and consult transaction tickets in digital format via app or website instead of paper
  • Electra Integration:feature allowing users to earn 2 SuperPlus points per kilowatt-hour charged at Electra fast-charging stations
Frais de livraison:5.95 EUR
Noms des promotions:
  • SuperPlus
  • Nutri-boost
  • e-Deals
  • Petit lion, petit prix
  • 1+1 gratis
  • 2+1 gratis
  • 2de tegen -50%
  • 2 for EUR3
  • 2+2 gratis
  • 3+1 gratis
  • Online only deals
  • Festival du vin
  • Les Deals de Delhaize
  • Super Deals
  • Super Summer Games
  • Delivery+
  • Promo-boost
Google Business Profile:Google Maps
Mentions médias:brusselstimes.com, vrt.be, reuters.com, belganewsagency.eu, retaildetail.eu

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À propos de l'entreprise

Description:Delhaize is a Belgian food retailer founded in 1867 that operates a network of approximately 800 stores across Belgium and Luxembourg. The company offers a range of services including physical supermarkets, collection points, and home delivery for a catalog of over 20,000 products. It is a subsidiary of the Ahold Delhaize group, which was formed following a merger in 2016.
Catégories:
  • Fruit & Vegetables
  • Meat & Poultry
  • Fish & Seafood
  • Dairy & Plant-based
  • Bakery & Pastry
  • Salty Snacks & Nuts
  • Sweet Snacks & Candy
  • Drinks
  • Freezer
  • Bio & Healthy
  • World Cuisines
  • Ready-to-eat
  • Pantry
  • Baby
  • Beauty & Hygiene
  • Maintenance & Household
  • Animal Home
  • Home & Leisure
Année de fondation:1867
Fondateurs:Jules Delhaize; Edouard Delhaize; Louis Delhaize; Adolphe Delhaize
Montant du capital:513500000 EUR
Actualités:
Delhaize Belgium completed the acquisition of Delfood NV, incorporating three hundred and three stores into its network. The company appointed Alexandros Boussis as the new Brand President to lead operations. Seven new supermarkets are set to open across Belgium, including locations in Anderlecht and Liege. To enhance customer convenience, the retailer is installing automated parcel lockers in collaboration with Mondial Relay. The brand launched a unified customer app to streamline the digital shopping experience. Significant investments were made to double e-commerce capacity through a new distribution center.

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