Delhaize Ondersteuningsservice. Hoe een klacht indienen of een suggestie achterlaten?

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Adres en telefoon

Contacten
Klantenservice:+3280095713
Hoofdkantoor:+3224122111
E-mail
Klantenservice:[email protected]
Privacybureau:[email protected]
Pers:[email protected]
Recensies op externe sites:Trustpilot:1.6; App Store:4.4; Google Play Store:3.4; Yelp:3.1
Land:Belgium
Belangrijkste conclusies uit recensies:
Customers appreciate the wide variety of products, including fresh produce and organic options, alongside well-organized store layouts. Some shoppers report dissatisfaction with high prices, inconsistent freshness of prepacked items, and long queues during peak hours. Suggestions for improvement include more consistent quality control for perishables and more responsive customer service during busy periods.
Sociale netwerken:Facebook, Instagram
Juridische naam:Delhaize Le Lion / De Leeuw SCA
Adres:Brusselsesteenweg 347, Zellik (Asse),1731, België
Aantal vacatures:78
Link naar vacatures:https://jobs.delhaize.be/
Prijsvergelijking:
  • Philadelphia Smeerkaas Original 330 gr: 3.09 EUR
  • Becel Margarine Bakken en Braden 500 gr: 3.19 EUR
  • Leerdammer Original 8 Sneden 180 gr: 3.15 EUR
  • Inex Yoghurt Framboos 4 x 125 gr: 2.35 EUR
  • Hipro Protein snack Caramel 45 gr: 2.29 EUR
  • Ben & Jerry's Ijs Cookie dough 46.5 cl: 5.25 EUR
Aantal winkels:800
Awards en certificeringen:
  • Top Employer Europe
  • Top Employer Belgium
  • Golden Effie
  • Mention of excellence in Strategy
  • Mention of excellence in Touchpoints
  • Best Wi-Fi Customer Experience 2025
  • AAA rating from MSCI
  • Food Waste Award
  • Marketing Retail Award
  • Folder van het Jaar
Bedrijfsbeleid:Privacy policy, 9804656934942, Testlion
Kortingen en promoties:
  • SuperPlus:loyalty program providing 10% discount on fresh products with Nutri-Score A or B for customers spending at least 99 euros per month
  • My Delhaize App:digital tool containing a mobile SuperPlus card, personalized e-Deals, and ability to exchange points for products or partner vouchers
  • Nutri-Boost:benefit tool offering discounts on Nutri-Score A and B products based on healthy purchasing behavior
  • Healthy Membership Program:corporate benefit project giving employees of participating organizations 20% discount on products with Nutri-Score A or B
  • SuperPlus Points:points earned on purchases that can be redeemed for products, discounts, free delivery, or donated to charity
  • e-Deals:personalized exclusive online and in-store promotions based on customer buying behavior
  • Digital Receipts:option to receive and consult transaction tickets in digital format via app or website instead of paper
  • Electra Integration:feature allowing users to earn 2 SuperPlus points per kilowatt-hour charged at Electra fast-charging stations
Leveringskosten:5.95 EUR
Promotienamen:
  • SuperPlus
  • Nutri-boost
  • e-Deals
  • Petit lion, petit prix
  • 1+1 gratis
  • 2+1 gratis
  • 2de tegen -50%
  • 2 for EUR3
  • 2+2 gratis
  • 3+1 gratis
  • Online only deals
  • Festival du vin
  • Les Deals de Delhaize
  • Super Deals
  • Super Summer Games
  • Delivery+
  • Promo-boost
Google Bedrijfsprofiel:Google Maps
Mediacitaties:brusselstimes.com, vrt.be, reuters.com, belganewsagency.eu, retaildetail.eu

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Over het bedrijf

Beschrijving:Delhaize is a Belgian food retailer founded in 1867 that operates a network of approximately 800 stores across Belgium and Luxembourg. The company offers a range of services including physical supermarkets, collection points, and home delivery for a catalog of over 20,000 products. It is a subsidiary of the Ahold Delhaize group, which was formed following a merger in 2016.
Categoriën:
  • Fruit & Vegetables
  • Meat & Poultry
  • Fish & Seafood
  • Dairy & Plant-based
  • Bakery & Pastry
  • Salty Snacks & Nuts
  • Sweet Snacks & Candy
  • Drinks
  • Freezer
  • Bio & Healthy
  • World Cuisines
  • Ready-to-eat
  • Pantry
  • Baby
  • Beauty & Hygiene
  • Maintenance & Household
  • Animal Home
  • Home & Leisure
Oprichtingsjaar:1867
Oprichters:Jules Delhaize; Edouard Delhaize; Louis Delhaize; Adolphe Delhaize
Kapitaalbedrag:513500000 EUR
Nieuws:
Delhaize Belgium completed the acquisition of Delfood NV, incorporating three hundred and three stores into its network. The company appointed Alexandros Boussis as the new Brand President to lead operations. Seven new supermarkets are set to open across Belgium, including locations in Anderlecht and Liege. To enhance customer convenience, the retailer is installing automated parcel lockers in collaboration with Mondial Relay. The brand launched a unified customer app to streamline the digital shopping experience. Significant investments were made to double e-commerce capacity through a new distribution center.

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